Napa Store Operations Supervisor

Central-Valley-Builders-Supply; Napa (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

Central Valley is seeking an Assistant Store Manager for our Napa facility to lead daily operations and ensure excellent customer service. This position oversees staff, coordinates inventory, schedules shifts, and supports loss prevention while delivering a best-in-class shopping experience.

Requires 5+ years in retail supervision, 3+ years inventory control, and 5+ years merchandising experience, with strong communication and problem-solving skills.

Qualifications

• Exceptional customer service skills.
• Basic computer skills.
• Excellent communication skills.
• Organizational skills.
• Ability to problem solve and apply critical thinking.
• Multitasking in a fast-paced environment.
• Ability to manage and improve processes.
• Capable of managing and resolving conflicts.

Responsibilities

• Directs product replenishment and assures 100% accuracy, i.e., product placement is correct.
• Manages the store transfer process to meet deadlines for both pulling and building customer orders and inter store transfers.
• Supports the receiving process to assist with accuracy and teams’ productivity throughout the complete process (product received, sorted and staged for replenishment).
• Works closely with inventory control on product counts, zero scans and product investigations to assure accurate inventory levels reducing out-of-stock and time-to-fill requirements.
• Assess productivity metrics and resources to meet business needs
• Creates work schedules for reporting employees.
• Tracks employees’ time in Paylocity.
• Clarifies performance expectations, coaches and guides performance; insures accountability
• Addresses any employee concerns, and escalates to the supervisor or Human Resources as appropriate.
• Performs employee one-on-one coaching with the supervisor.
• Leads training of employees in department and may assist with cross-training others.
• Disperses cash funds for registers.
• Prepares and drops bank deposits.
• Opens and/or closes the facility.
• Manages loss prevention and safety during shift.

Skills

Exceptional customer service

Basic computer skills

Excellent communication skills

Organizational skills

Problem solving

Multitasking

Process improvement

Conflict resolution

Education

5+ years supervisory experience in retail

3+ years inventory control experience

5+ years merchandising experience

Job description

Central Valley is seeking an Assistant Store Manager for our Napa facility to lead daily operations and ensure excellent customer service. This position oversees staff, coordinates inventory, schedules shifts, and supports loss prevention while delivering a best-in-class shopping experience.

Requires 5+ years in retail supervision, 3+ years inventory control, and 5+ years merchandising experience, with strong communication and problem-solving skills.