Named, Corporate Account Manager (Hybrid)

CrowdStrike Inc.; Sunnyvale (CA); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Compensation

Wellness program

Vacation & holidays

Parental leave

Professional development

Employee networks

Office culture

Great Place to Work

Job summary

CrowdStrike is seeking a Named Corporate Account Manager to serve as a trusted security consultant for our medium to large enterprise customers. You'll drive growth through strategic upsell and cross-sell while ensuring customer success with our endpoint security platform.

This hybrid role requires building executive relationships, identifying expansion opportunities, and partnering with renewals to maintain high customer satisfaction.

Qualifications

• 3+ years of full sales cycle experience in an account management or net new logo capacity, selling to a technical audience.
• Bachelor's degree is preferred
• Strong ability to run a discovery, manage full sales cycle, handle objections, and close deals with partners.
• Proficient understanding of sales qualification frameworks such as MEDDICC, MEDDPICC, and Sandlar
• Track record of meeting or exceeding expectations in an individually focused quota/carrying role.
• Ability to balance many daily tasks in a fast-paced environment over multiple engagements.
• Strong technical aptitude and ability to learn new concepts quickly.
• Exceptional written and verbal communication skills across email, calls and presentations.
• Comfort handling client objections and negotiations.
• Security or SaaS experience is a plus.

Responsibilities

• Serve as the primary point of contact for clients while collaborating with internal stakeholders to ensure ongoing value from prior purchases.
• Manage the contract renewal cycle from scheduling initial meetings through negotiation and signature, aiming to renew at an escalated ARR rate.
• Achieve a quota of new sales growth within the assigned customer base.
• Be a customer advocate and develop executive relationships with key customers.
• Identify whitespace and create value-based presentations for upgrades and cross-sells.
• Consult with customers to recommend additional CrowdStrike solutions to increase ingestion.
• Devise account strategies to maximize growth and coordinate high-touch service including issue escalation.
• Provide feedback to Product Management on feature requests from customers.

Skills

Full sales cycle

Executive communication

Negotiation

Quota carrying

Technical aptitude

Discovery

Education

Bachelor's degree preferred

Tools

Sales frameworks

Job description

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn't changed - we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We're always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About the Role:

CrowdStrike is seeking a Named, Corporate Account Manager to serve as a trusted security consultant for our medium to large enterprise customers. You'll drive business growth through strategic upsell and cross-sell opportunities while ensuring customer success with our endpoint security platform. This role requires building strong executive relationships, identifying expansion opportunities, and partnering with our renewals team to maintain high customer satisfaction. The ideal candidate excels at consultative selling and building long-term customer partnerships. This hybrid role requires one day per week in-office if based near our Austin, TX or Sunnyvale, CA locations. Full remote positions are available for candidates in the Denver, CO and Boston, MA metro areas.

What You'll Do:

• Serve as the primary point of contact for clients while collaborating with various internal stakeholders (Customer Success, Managed Services, etc.) to ensure the existing customer base is receiving the value they expect from their previous purchase
• Manage the contract renewal cycle from scheduling initial meetings through negotiation, contract changes, and signature while ensuring customers renew at an escalated ARR rate.
• Achieve a quota of new sales growth within customer base.
• Be a customer advocate, driving relationships with key customers and creating new champions.
• Identify whitespace in accounts and create value-based presentations to promote upgrades and cross-sells.
• Consult with our existing customers to recommend additional solutions from the CrowdStrike portfolio to increase ingestion.
• Devise and execute account strategies and plans to maximize account growth.
• Provide high touch customer service, including escalation and coordination of support issues as needed.
• Deliver feedback to the Product Management team on new feature requests and product enhancements from your customer base.

What You'll Need:

• 3+ years of full sales cycle experience in an account management or net new logo capacity, selling to a technical audience such as engineers, IT, security, and other related fields.
• Bachelor's degree is preferred
• Strong ability to run a discovery, manage full sales cycle, handle objections, implement a multi-faceted sales strategy such as working with partners, and close deals.
• Proficient and/or good understanding of sales qualification frameworks such as Medic, Medpicc, and Sandlar
• Track record of meeting or exceeding expectations in an individually focused, quota and/or metric carrying role.
• Ability to successfully balance a wide variety of daily tasks and adjust priorities on the fly in a fast-paced environment over multiple engagements.
• Strong technical aptitude and ability to learn new concepts quickly.
• Exceptional written and verbal communication skills demonstrated through email, conference calls, client visits and presentations, and internal meetings
• High level of comfort handling client objections and negotiations.
• Security or Saas experience is a plus.

Benefits of Working at CrowdStrike:

• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves
• Professional development opportunities for all employees regardless of level or role
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
• Vibrant office culture with world class amenities
• Great Place to Work Certified across the globe

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed