Named Account Executive, Higher Education

Salesforce, Inc.; Kansas; Remote; USD 80,000 - 120,000; Full time

Job summary

A leading company is seeking a Named Account Executive specializing in Higher Education. This remote role involves cultivating client relationships, utilizing data analysis to drive improvements, and collaborating with internal teams to enhance service delivery. Candidates should have extensive experience in technology sales and a strong understanding of client needs.

Qualifications

• 7-10+ years in software or technology sales, ideally for Higher Education.
• Ability to work in a team within a matrixed environment.

Responsibilities

• Cultivate relationships with Higher Education clients.
• Utilize data analysis for improvement recommendations.
• Monitor key performance metrics.

Skills

Sales

Data Analysis

Client Relationship Management

Education

Degree or equivalent relevant experience

Job description

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Named Account Executive, Higher Education

Apply remote type Remote Home-Based locations Oklahoma - Remote Kansas - Remote time type Full time posted on Posted Yesterday job requisition id JR293849

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Sales

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Job Summary:
As a Named Account Executive specializing in selling into Higher Education customers you will play a critical role in establishing and nurturing strong relationships with these organizations. Your primary goal will be to understand their unique requirements, demonstrate the value of Salesforce products, and assist them in achieving their mission-critical objectives.

Territory: Oklahoma and Kansas

Join our dynamic team and help Higher Education organizations leverage Salesforce solutions to enhance their operations and better serve their constituents.

Key Responsibilities

• Cultivate and maintain enduring relationships with Higher Education clients

• Utilize data analysis to pinpoint areas for improvement and make data-driven recommendations.

• Provide regular progress updates to management regarding client accounts.

• Monitor and report on key performance metrics, including client retention and revenue growth.

• Maintain a high level of client satisfaction by consistently exceeding expectations.

• Work collaboratively with internal teams to devise solutions for complex challenges.

• Address and resolve client issues in a timely and efficient manner.

• Keep clients informed about new product features, updates, and enhancements relevant to their needs.

• Identify growth opportunities within existing accounts and work towards expanding Salesforce services.

• Collaborate closely with clients to formulate customized account strategies.

• Educate clients on how Salesforce can empower them to streamline operations and enhance service delivery.

• Stay informed about industry trends, government regulations, and competitive offerings.

• Develop an in-depth understanding of Salesforce products and solutions.

• Conduct regular meetings and check-ins to assess client satisfaction and identify areas for improvement.

• Act as the primary point of contact, ensuring that client inquiries and concerns are addressed promptly.

Qualifications:

• 7-10+ years of quota carrying software or technology sales and account management experience, ideally to Higher Education customers across Oklahoma and Kansas.

• Work well within a team of various partners within a matrixed environment (client directors, solution engineers, executives, etc.)

• Highly driven individual with a focus on execution, strong sense of urgency and a belief in our mission.

• A mix of business curiosity combined with a technical ability to truly address customer data challenges and earn trust

• Solution selling mentality: develop a plan and solution, articulate value, and navigate complexities of our customers to drive revenue

• Education: Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

Accommodations

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Posting Statement

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