Nail Technician

Wind Creek Hospitality; East Hazel Crest (IL); On-site; USD 12,000 - 18,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Flexible Spending Account

Employee Assistance Program

Paid Time Off

401(k) Match

Shift Differential

Bonus Opportunities

Job summary

Wind Creek Hospitality is seeking a Nail Technician to perform professional nail, hand, and foot treatments in our Illinois spa. The role requires an Illinois Cosmetology or Nail Technician license, spa experience, and strong guest service skills.

You must be able to lift up to 50 pounds and stand for extended periods while delivering high-quality treatments. As part of the spa team, you will follow established protocols, promote home care products, and assist with training and operations as

Qualifications

• Illinois Cosmetology or Nail Technician license required.
• Spa or salon experience preferred.
• 21+ years old and legally eligible to work in the U.S.
• Able to pass interview and guest service audition.
• Must be able to lift 50 lbs and stand for long periods.

Responsibilities

• Perform professional nail, hand, and foot treatments per spa protocols.
• Greet guests on arrival and schedule timely services.
• Explain treatments and promote home care products.
• Maintain sanitation and equipment, and adhere to safety standards.
• Assist with spa operations and training activities as needed.

Skills

Customer service

Communication

Teamwork

Punctuality

Attention to detail

Hospitality

Education

Cosmetology License (Illinois)

High School Diploma or GED

Job description

Job Overview

The Nail Technician performs professional nail, hand and foot treatments. Must possess a thorough knowledge of the nails, including a basic knowledge of hand and foot massage techniques and a neat application of polish, possess excellent cleanliness and sanitation skills and be willing to train with the spa specific treatment protocols.

Description

Job Overview: The Nail Technician performs professional nail, hand and foot treatments. Must possess a thorough knowledge of the nails, including a basic knowledge of hand and foot massage techniques and a neat application of polish, possess excellent cleanliness and sanitation skills and be willing to train with the spa specific treatment protocols.

Purpose

Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.

Value System

Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best.We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer.The resulting creation of wealth will grow opportunities for all.

Duties and Responsibilities

• Arrives on time for scheduled shift, prompt with each appointment, and perform services within the appropriate time allotted for the service
• Receives guests for their services on time and in a courteous and polite manner
• Provides consistent and professional nail, hand, and foot treatments in accordance with spa protocols and accepted certification practices; Accurately perform nail, hand, and foot services as booked by the guest
• Properly opens and closes each shift according to Standard Operating Procedures; Properly care for equipment and uses appropriate amounts of product to assist with cost controls; Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures
• Provides accurate and detailed descriptions of spa treatments, packages, services, treatment contraindications, facility features and hours of operation; Possesses complete knowledge and understands all services and products offered to actively promote services and promotions; Actively promotes home care programs, meeting retail sales goals
• Maintains a working knowledge of the Company’s property, as well as special events on and near property, to advise guests of the same, whenever possible
• Responds to guest requests, complaints or inquiries professionally, courteously and promptly; Provides accurate, appropriate and immediate responses to all requests by guests, ensuring complete guest satisfaction; Ensures a maximum level of guest service and satisfaction is achieved and maintained
• Develops ability to work without constant direct supervision and remains at assigned post for extended periods of time; Performs preparation work, properly cleans and restocks room as required
• Regularly attends, participates in and supports training and staff meetings for the Spa
• Assist in all areas of the spa operation, including locker room and fitness center as needed or requested
• Ensures confidentiality with respect to guest information
• Communicates to management any and all occurrences involving staff or guests in the spa that require attention
• Maintains a positive attitude and contribute to a quality work environment
• Other duties and responsibilities as assigned

Job Requirements

(please ensure you meet the listed requirements prior to applying)

• High School diploma or GED required or currently enrolled and successfully complete a GED program within six (6) months from start date as a condition of continued employment– required
• Must be twenty-one (21) years of age or older
• Currently hold and maintain a Cosmetology License or Nail Technician License from the state of Illinois– required
• Previous spa or salon experience– required
• Must successfully pass job interview, including a guest service audition
• Capable of adding, subtracting, multiplying, and dividing in all units of measure
• Demonstrate all aspects of hospitality, professionalism, prompt and courteous service, positive demeanor in stressful situations, and attention to detail at all times
• Must be efficient, productive, and maintain an on-time schedule of appointments; Able to receive the various services that are offered on the spa menu and be a model for training new therapists when requested
• Must have enthusiasm and possess excellent customer service skills; Enjoy working with people and possess a friendly personality; Be a team player
• Must be able to lift, pull, push, and/or carry items weighing in excess of fifty (50) pounds; be able to stand and/or walk for entire shift
• Excellent written and verbal communication and listening skills; Must be able to comprehend instructions furnished in oral, written, or diagram form
• Must be able to work effectively in a fast paced, high volume environment; Ability to portray a calm and composed demeanor under stress
• Must be able to operate standard office equipment – phones, computers, etc.
• Willing to work odd and irregular hours including nights, weekends, and holidays
• Willing to travel and participate in training as recommended or required
• Must have an Occupational License (or the ability to obtain and maintain a license) pursuant to the Illinois Gaming Act and remain in good standing with the Illinois Gaming Board as a requirement for this position

Base Pay

• Compensation: $9.00–$13.15 per hour, with starting pay based on factors such as experience, qualifications, and skills.
• Benefits: Eligible full-time employees may choose from a comprehensive benefits package that includes medical, dental, vision, and life insurance, along with a Flexible Spending Account (FSA). Additional benefits include an Employee Assistance Program (EAP), paid time off, a 401(k) plan with company match, shift differential pay, and discretionary quarterly bonus opportunities.