Nail Technician - Spa (On Call)

Terranea Resort; Rancho Palos Verdes (CA); On-site; USD 19,207 - 27,355; Part time

Benefits offered by this job

Paid time off/sick time

401(k) plan with company match

Job summary

A luxury resort in California is seeking an experienced Nail Technician (on call) dedicated to providing exceptional service and wellness. Responsibilities include performing spa treatment services, stocking treatment rooms, and ensuring the cleanliness of work areas. Applicants must have strong customer service skills, a high school diploma, and at least 1 year of experience in manicure and pedicure application. The position offers a compensation starting at $16.90/hour, 401(k) participation, and paid time off.

Qualifications

• Must be able to speak, comprehend, read, and write English.
• Must possess ability to implement and uphold high service standards.
• Must be able to stand or walk for long periods of time.

Responsibilities

• Perform spa treatment services according to protocols.
• Demonstrate high level of guest service.
• Assist guests with home care products.

Skills

Strong customer service skills

Strong written and verbal communication skills

Ability to interact with associates and guests

Ability to perform well in stressful situations

Education

High school diploma

Tools

SPASOFT software

Job description

We are seeking an experienced Nail Technician (on call) with a passion for wellness, exceptional service, and a commitment to delivering an unparalleled guest experience.

Responsibilities

• Perform spa treatment services as outlined in spa treatment protocols
• Demonstrate a high level of guest service
• Participate in all spa treatment and service training programs
• Assist guests with home care program and products
• Communicate effectively with peers, management, line and front of the house employees
• Be courteous to all guests and coworkers
• Regularly attend meetings (including: daily communication, service, weekly staff meeting, monthly department meetings)
• Maintain all sanitation and HACCP documentation in accordance California & DH&R health codes
• Practice effective listening (seek to understand)
• Perform related duties as required
• Perform duties in a safe manner, routinely observing all safety procedures. Report accidents and injuries in a timely manner
• Be responsible for the cleanliness of the immediate work area as well as the general property
• Stock and restock treatment rooms with necessary supplies

Additional Duties & Responsibilities

• Maintain the company image and vision statement.
• Make optimal use of financial resources.
• Participate in ongoing training and encourage the personal development of all associates
• To provide an exceptional guest experience

Qualifications

• Must be able to speak, comprehend, read, and write English
• Must have strong customer service skills
• Must have strong written and verbal communication skills
• Must possess ability to implement and uphold high service standards
• Must have ability to interact with all associates and resort guests
• Must have ability to perform well in stressful, high-pressure situations
• Must be able to stand or walk for long periods of time

Experience, Education, & Licensure

• A high school diploma is required
• 1+ year experience in manicure and pedicure application

Miscellaneous Skills

• Comprehension of SPASOFT software

Compensation

Base Pay Start Rate: $16.90/Hr.

We offer paid time off/sick time and are proud to offer participation in a 401(k) plan with a company match!