Nail Technician

Four Seasons; Chicago (IL); On-site; USD 25,000 - 45,000; Full time

Benefits offered by this job

Medical, Dental, Vision and Retirement

Paid Time Off & Holiday Pay

401(k) Employer Matching

Exclusive discounts and travel

Complimentary Dry Cleaning

Job summary

Four Seasons Hotel Chicago seeks a Nail Technician to deliver luxury nail care and contribute to an exceptional spa experience. You will perform manicures, pedicures, and specialty nail services while maintaining the highest hygiene standards and participating in guest education and product promotion.

Join a premier luxury spa environment, using spa software to manage appointments and supporting reception duties to ensure smooth operations for guests seeking relaxation and pampering.

Qualifications

• National certification or license as a Nail Technician.
• Minimum 2 years of experience in a luxury spa or wellness setting.
• Proficiency in English with excellent communication and interpersonal skills.

Responsibilities

• Provide professional nail treatments, including manicures and pedicures.
• Educate guests on proper nail care and recommend suitable retail products.
• Maintain a clean, sanitized, and organized work area in compliance with hygiene standards.
• Utilize the spa software program to manage appointments and records.
• Assist with reception duties and escort guests to locker rooms.

Skills

Nail care

Customer service

English

Hygiene standards

Education

Nail Technician license

Tools

Spa software

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Our property is a vibrant hub of culture, style and energy and includes our newly transformed restaurant which embodies iconic luxury boldly reimagined to capture the essence of Chicago through inspired food, drink, art and music. Four Seasons Hotel Chicago is honored to be ranked as one of Conde Nast Traveler Reader's Choice Top 50 Hotels in the World. We offer 345 elegant guest rooms and suites: and a luxury spa. We are located steps away from the famed Magnificent Mile, glamorous North Michigan Avenue shopping and minutes from the city's business and financial center. Adorn Restaurant features globally inspired cuisine starring the bounty of the Midwest. Adorn Bar showcases craft cocktails and a wine list that sparks conversation, all with a lively, convivial vibe beckoning to be discovered.

About the role

As a Nail Technician at Four Seasons, you will deliver exceptional nail care treatments, ensuring guests experience the highest level of luxury and relaxation. This role requires technical expertise, professionalism, and a guest focused approach to provide manicures, pedicures, and specialty nail treatments that align with Four Seasons' world-class standards. You will also contribute to the overall spa experience by promoting services, products, and maintaining a pristine work environment

What you will do

Nail Care Services

• Provide professional nail treatments, including manicures, pedicures, polish changes, paraffin dips, and specialty nail services.
• Deliver treatments with skill, proficiency, and a friendly demeanor, ensuring guests are informed and comfortable throughout their experience.
• Educate guests on proper nail care and recommend suitable retail products to enhance results.
• Begin treatments promptly at scheduled times and complete services within the designated time frames

Guest Interaction & Service Excellence

• Handle guest interactions with professionalism and warmth, accommodating individual needs and preferences.
• Promote all spa services, products, and programs to enhance the guest experience and encourage repeat visits.
• Provide personal, gracious, and attentive service to create memorable guest experiences.

Operational Excellence

• Maintain a clean, sanitized, and organized work area in compliance with industry hygiene standards.
• Prepare treatment areas with necessary supplies and ensure proper setup and breakdown for each appointment.
• Utilize the spa software program to manage appointments and maintain accurate records.

Team Collaboration & Compliance

• Work harmoniously with colleagues and supervisors, supporting overall spa operations.
• Assist with reception duties, such as answering product inquiries and escorting guests to locker rooms.
• Support spa attendants by stocking, folding, and tidying locker rooms and guest areas as needed.
• Adhere to all safety procedures, local legislation, and Four Seasons' standards of conduct.

What you bring

• National certification or license as a Nail Technician.
• A minimum of 2 years of experience as a nail technician in a luxury spa or wellness setting.
• Proficiency in English, with excellent communication and interpersonal skills.
• Strong understanding of high-quality spa service experiences and nail care practices.
• Exceptional organizational skills, attention to detail, and a professional demeanor.
• High grooming standards and a passion for providing outstanding guest experiences.
• Punctuality and flexibility to meet guest and business need

What we offer:

• Compensation: 100% commission based
• Energizing Employee Culture where you are encouraged to be your true self!
• Comprehensive learning and development programs to help you master your craft.
• Competitive wages and benefits (Medical, Dental, Vision and Retirement Plan) as well as Paid Time Off & Holiday Pay
• 401(k) Retirement Plan including Employer Matching Program
• Inclusive and diverse employee engagement & recognition events all year-round.
• Exclusive discount and travel programs with Four Seasons
• Complimentary Dry Cleaning for