Nail Technician

Boyne Mountain Resort; Boyne Falls (MI); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Ski passes

Golf passes

Waterpark passes

Discounts for food and beverages

Discounts for retail

Discounts for daycare

Job summary

Boyne Mountain Resort is seeking a Nail Technician to provide professional manicures and pedicures while upholding high standards of sanitation and guest satisfaction. This role requires a current Michigan license, and the ability to work flexible hours including evenings, weekends, and holidays. Ideal candidates will have previous experience in a spa environment, customer service, and a strong understanding of products and services. Enjoy perks such as ski passes, golf passes, and discounts at various amenities.

Qualifications

• At least 18 years old.
• Available to work evenings, weekends, and holidays.
• Previous spa, customer service, hospitality, and/or therapy experience.

Responsibilities

• Providing consistent professional treatments in accordance with spa protocols.
• Caring for equipment and managing product usage.
• Educating guests about services and products.
• Promoting home care programs and meeting sales goals.
• Upholding sanitation and sterilization standards.
• Completing prep work and managing room cleanliness.
• Communicating with management regarding staff or guest issues.
• Promoting the spa and available services to guests.
• Handling guest inquiries professionally.
• Ensuring complete guest satisfaction with immediate responses.
• Working without direct supervision.
• Participating in training and staff meetings.
• Assisting in spa operations as requested by management.

Skills

Customer service

Professional manicures and pedicures

Sanitation standards

Product knowledge

Education

Current Michigan license

Job description

Overview

A Nail Technician is responsible for administering manicures and pedicures with accompanying hand and foot massage as scheduled by spa concierges.

As a Boyne Mountain team member, there are many awesome perks you can take advantage of, such as ski passes, golf passes, waterpark passes, and discounts for food, beverages, retail, daycare, and more. To learn more about Boyne Mountain Resort, employment perks, and employee testimonials, click here - Boyne Mountain Employment! Work Where You Love To Play! at Boyne Mountain Resort.

Responsibilities

• Providing consistent professional treatments in accordance with spa protocols and accepted certification practices
• Properly caring for equipment and use proper amounts of product to assist with cost controls
• Having complete knowledge and understanding of all services and products while educating and training guests in these areas
• Actively promoting home care programs, meeting minimum retail sales goals
• Upholding the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures
• Performing prep work and properly clean and restock room as required
• Communicating to management any and all occurrences involving staff or guests in the spa that require attention
• Actively promoting the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available
• Handling guests’ questions and concerns professionally and courteously
• Providing accurate, appropriate and immediate responses to all requests by guests, ensuring complete guest satisfaction
• Possessing ability to work without direct supervision
• Regularly attending, participate in and support training and staff meetings for the spa
• Assisting in all areas of spa operation requested by management

Qualifications

This position might be for you if:

• You are at least 18 years old
• You are available to work evenings, weekends and holidays
• You possess a current Michigan license
• You have previous spa, customer service, hospitality and/or therapy experience