NAC CARGO & RAMP SERVICE AGENT

NAC; Anchorage (AK); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) match

Paid time off

Tuition reimbursement

Life insurance + disability

Safety footwear allowance

Job summary

Northern Air Cargo in Anchorage, Alaska is hiring a Cargo & Ramp Service Agent to support freight operations on the flight line and in the warehouse. You will handle offloading, loading, cargo securing, and ground support to ensure on-time delivery across Alaska.

The role requires outdoor work in cold weather, the ability to lift up to 100 lbs, and a flexible schedule. Company benefits start from day one and include insurance, retirement, and education support.

Qualifications

• Must be at least 18 years old with a High School Diploma or GED.
• Valid Alaska driver’s license with a clean driving record.
• Ability to pass pre-employment drug screen, 10-year background check, and obtain an airport SIDA badge.
• Comfort working outdoors on the ramp in sub-zero winter conditions and lifting up to 100 lbs.
• Ability to work flexible schedule shifts, including weekends, holidays, and evenings as flight schedules require.

Responsibilities

• Greet customers and assist with offloading air freight using material handling equipment, electric pallet jacks, and forklifts.
• Process shipping documentation, weigh and label cargo, verify receiving documents, and perform security inspections (including Dangerous Goods processing).
• Consolidate, stage, build up, and tie down cargo into Unit Load Devices (ULDs).
• Load and offload inbound and outbound air cargo from aircraft using ground equipment (K-loaders, belt loaders, tugs, forklifts, carts).
• Safely convey cargo between airport facilities and transport mail to/from the Airport Mail Facility.
• Identify and report safety risks, maintaining high security and safety standards in compliance with FAA and NAC guidelines.

Skills

Strong team mindset

Clear communication

Safety awareness

Physical stamina

Flexibility

Education

High School Diploma or GED

Job description

Northern Air Cargo | Anchorage, Alaska Full-Time | Onsite | $20.50 an hour

Be the backbone of Northern Air Cargo’s freight operations in Anchorage. As a Cargo & Ramp Service Agent, you will keep Alaska connected by accepting freight, building out aircraft cargo loads, and operating ground handling equipment directly on the flight line. Whether working in our warehouse or out on the ramp, you’ll play a critical role in ensuring cargo moves safely and on time across the state.

Keep Alaska Moving. Work Around Aircraft. Earn Great Benefits from Day One.

• Medical, dental, and vision insurance
• 401(k) match, fully vested from your first day
• Paid time off, personal days, and federal holidays
• Tuition reimbursement up to $5,250/year, plus wellness and transportation reimbursement
• Life insurance, short- and long-term disability, and Employee Assistance Program
• High-visibility outerwear and safety footwear allowance provided

COMPANY INFORMATION:

Saltchuk Aviation is a family of diversified air cargo and aviation services companies. We operate Part 121, 135, and 145 certificates, creating vital connections by serving customers and communities across the U.S. with reliable and efficient aviation services.

Saltchuk Aviation employs over 900 employees in the air cargo, ground handling, aircraft maintenance, aviation logistics, and air freight on-demand charter sectors across five operating companies, transporting over 380 million pounds of freight annually.

OUR OPERATING COMPANIES & BRANDS:

• Northern Air Cargo (NAC): The largest all-cargo airline in Alaska since 1956. Operating out of its primary base at the Ted Stevens Anchorage International Airport, NAC serves 13 communities throughout the state, providing safe, reliable cargo services and a place for employees to build long-term careers.
• Northern Air Maintenance Services, LLC (NAMS): A Part 145 certified repair station providing year-round maintenance and ground services to a major oil exploration and production company. NAMS handles all below-wing services, including baggage handling, catering, aircraft servicing, and passenger loading.
• Ryan Air, Inc.: A Part 135 air carrier operating a fleet of 23 aircraft (including Cessna 207s, Cessna 208s, Casa 212s, SAAB 340s, and Pilatus PC-12s). Ryan Air utilizes a hub-and-spoke model to deliver bypass mail, general freight, and passenger services to over 70 villages in rural Alaska.
• Aloha Air Cargo (AAC): The largest air freight carrier in the state of Hawaii, moving approximately 350,000 pounds of diverse cargo—including perishables and priority packages-per day to all major Hawaiian destinations.
• Aloha Tech Ops (ATO): Provides aircraft maintenance and repair services to several airlines flying to major destinations in Hawaii, executing over 2,000 pre-departure checks monthly.

WHAT YOU'LL DO

Warehouse & Customer Operations

• Greet customers and assist with offloading air freight using material handling equipment, electric pallet jacks, and forklifts.
• Process shipping documentation, weigh and label cargo, verify receiving documents, and perform security inspections (including Dangerous Goods processing).
• Consolidate, stage, build up, and tie down cargo into Unit Load Devices (ULDs).

Ramp & Flight Line Operations

• Load and offload inbound and outbound air cargo from aircraft using specialized ground equipment (K-loaders, belt loaders, tugs, forklifts, and carts).
• Safely convey cargo between airport facilities and transport mail to/from the Airport Mail Facility.
• Identify and report safety risks, maintaining high security and safety standards in compliance with FAA and NAC guidelines.

What You’ll Need

• Must be at least 18 years old with a High School Diploma or GED.
• Valid Alaska driver’s license with a clean driving record.
• Ability to pass a pre-employment drug screen, 10-year background check, and obtain an airport SIDA badge.
• Comfort working outdoors on the ramp in sub-zero winter conditions and lifting/moving up to 100 lbs.
• Ability to work flexible schedule shifts, including weekends, holidays, and evenings as flight schedules require.
• Strong team mindset, clear communication skills, and focus on safety.

Join a team that keeps Alaska connected and become part of an operation where your work matters every day.

Qualified applicants are typically contacted within two business days of applying.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.