NA Sub Regional Lead - IT

Corteva Agriscience; Wilmington (DE); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Vylor is seeking an innovative IT Sub Regional Lead for North America to guide IT strategy and operations across multiple sites. This role demands strong leadership, planning, and collaboration with cross-functional teams to deliver high-quality IT services and support.

You will manage regional IT teams, oversee field services, coordinate projects, and ensure compliance with policies while driving improvements in service delivery and operational maturity.

Qualifications

• 3+ years of proven experience in IT operations management, including field services and site-based IT support.
• Strong knowledge of IT infrastructure, including networks, servers, and hardware.
• Experience managing IT projects, with strong organizational and problem-solving skills.
• Excellent verbal and written communication skills, with the ability to interact effectively with various stakeholders.
• Ability to thrive in a fast-paced environment, learn rapidly and master diverse technologies and techniques.

Responsibilities

• Oversee IT operations and field services for multiple sites within a sub region, ensuring consistent delivery of IT services and support.
• Lead and manage site or sub region IT teams, including field service technicians and site IT support staff.
• Monitor performance metrics, track service quality, and address issues or areas for improvement.
• Oversee IT operations at regional sites, including hardware and software installations, maintenance, and upgrades.
• Lead and manage regional IT projects, including system upgrades, deployments, and new technology implementations.
• Coordinate change management, release management, and configuration management processes.
• Maintain detailed documentation of system configurations, procedures, and troubleshooting guides.

Skills

Business IQ

Technical IQ

Stays Curious

Supports Common Ways of Working

Strategic partnering

Communications

Customer Focused

Education

Bachelor's degree in computer science or related field

Job description

Join Vylor—Powering the Future of Agriculture

At Vylor, we’re advancing agriculture through breakthrough science—combining elite germplasm, cutting-edge biotech, and next-generation expertise in gene editing and molecular breeding. Our portfolio includes trusted industry brands like Pioneer®, Brevant®, and Hoegemeyer®, delivering performance farmers rely on.

Join us to help scale innovation globally and shape what’s next in crop science.

Who are we and what do we do?

Vylor is a global leader in advanced seed and genetics. For more than a century, we've advanced scientific discovery and breakthrough innovation to help farmers feed and fuel the world. Our business is backed by next-generation scientific expertise and multiple, distinct routes to market, like our industry-leading seed brands and our licensing business.

The Vylor innovation engine is anchored in the agriculture industry’s most elite germplasm and transformative biotech. The company will leverage its next generation scientific expertise in disciplines like gene editing and molecular breeding to further strengthen its core business while exploring opportunities to expand to new row crops – and potentially beyond. Vylor will scale these innovations using its leading routes-to-market and by significantly expanding its licensing business.

We are looking for an innovative, energetic, and transformational IT Sub Regional Lead for North America.

The NA Sub Regional Lead - IT is a team member responsible for setting and realizing the vision for IT solutions within their portfolio of products, platforms, and services. Specific to this role, this includes managing and optimizing IT operations across a defined geographic area, overseeing field services, ensuring effective site management, and leading local IT teams to deliver high-quality IT support and services. This role requires a combination of technical expertise, leadership skills, and the ability to collaborate with cross-functional teams. The role reports to the Regional IT Operations Leader.

The ideal candidate for this position has a proven record of accomplishment of blending strategic planning, operational management, and leadership skills that ensure the efficient functioning of IT systems and services at regional sites. The candidate needs to be comfortable working in a fast-paced, collaborative, and highly matrixed environment. This includes working with ambiguity, creating operational maturity vs. having it already in place, and have successful experience managing operations and hiring and developing talent.

What is a Sub Regional Lead's Skills and Behaviors?

• Business IQ: knowledge and understanding of the product family business processes and IT implications; growing knowledge of the overall Corteva business capabilities and outcomes for their products.

• Technical IQ: Technical depth in areas or technologies of infrastructure or end user compute engineering and potential specialization in other technologies deployed across the domain.

• Stays Curious: Deep understanding of Corteva strategic/operational challenges and determines how to meet current and emerging business needs. Stay aware of new and emerging technologies, and their potential value to Corteva.

• Supports Common Ways of Working: Creates a culture that embraces industry best practices and innovation through collaboration with all internal and external stakeholders.

• Strategic partnering: building credibility with team and Pos by consistently delivering on commitments, solving problems, and having a “can do” attitude.

• Communications: excellent verbal, written, and presentation skills.

• Customer Focused: Strong commitment to delivering high-quality IT services and maintaining customer satisfaction.

Primary Responsibilities - How will you help us Grow!

• Operational Management: Oversee IT operations and field services for multiple sites within a sub region, ensuring consistent delivery of IT services and support. Manage IT infrastructure, including hardware, software, and network systems, to ensure they meet operational requirements and performance standards.

• Team Leadership: Lead and manage site or sub region IT teams, including field service technicians, site IT support staff, and other personnel. Ensure adequate staffing levels and manage scheduling to meet service demands.

• Service Delivery and Quality Assurance: Monitor performance metrics, track service quality, and address any issues or areas for improvement. Ensure timely resolution of IT incidents and service requests, maintaining high levels of customer satisfaction.

• Site Management: Oversee IT operations at regional sites, including hardware and software installations, maintenance, and upgrades. Coordinate with site managers and other stakeholders to ensure IT systems support local business operations effectively. Ensure compliance with organizational policies, standards, and regulatory requirements at each site.

• Project Management: Lead and manage regional IT projects, including system upgrades, deployments, and new technology implementations. Coordinate with project teams, vendors, and other stakeholders to ensure project goals are met within scope, time, and budget constraints.

• Vendor Management : Evaluate vendor performance and make recommendations for improvements or changes as needed.

• Site Assessments: Understand on an ongoing basis the changing needs and state of equipment in sites as it relates to infrastructure, end points, video collaboration, and print. Proactively stay ahead of devices approaching obsolescence.

• Demand Management: Ensure all incoming work from all sources, which include Server, Network, Application, Security and Business requests are fulfilled in alignment with SLA and business expectations with appropriate urgency.

• Incident and Problem Management: Oversee the management of IT incidents and problems, ensuring effective root cause analysis and resolution. Implement and maintain incident response and escalation procedures to handle critical issues promptly.

• Communication and Reporting: Maintain effective communication with regional and corporate leadership, providing regular updates on IT operations, service performance, and project status. Prepare and present reports on performance, service levels, and operational metrics.

• Risk Management and Compliance: Identify and manage risks associated with operations, including cybersecurity threats and operational disruptions. Ensure compliance with relevant regulations, industry standards, and organizational policies.

• Security and Compliance: Implement and enforce security policies and procedures to safeguard data and systems. Ensure compliance with industry standards and regulations.

• Security and Compliance: Implement and enforce security policies and procedures to safeguard data and systems. Ensure compliance with industry standards and regulations.

• Documentation: Maintain detailed documentation of system configurations, procedures, and troubleshooting guides.

• Seek, embrace, and maintain strategic partnerships with product vendors and suppliers.

• Provide on-call support as needed to ensure 24/7 system availability.

• Coordinate change management, release management, and configuration management processes for the product/services they manage.

• Establish strong connections between the respective teams within IT. They should have a deep understanding of the interdependent relationship between infrastructure, information security and the applications/services.

• Ensure personnel and infrastructure are in compliance with global, regional, and local regulations (e.g., FDA, SOX, GDPR…). Participate in audits as required.

• Develop and maintain close partnerships with associated functions within Corteva IT including Software Development and Support, ERP, Enterprise Architecture, Portfolio and Program Management, and Cybersecurity.

• Incorporate operational excellence standards into daily operations to continually improve performance by regularly assessing service performance, gathering feedback, and driving improvements. Implement best practices, conduct post-implementation reviews, and optimize processes.

Education and Experience – What you will bring to the table!

• Bachelor's degree in computer science, Information Technology, or related field (or equivalent experience).

• 3+ years of proven experience in IT operations management, including field services and site-based IT support. Experience managing multiple locations is essential.

• Strong knowledge of IT infrastructure, including networks, servers, and hardware. Familiarity with IT service management frameworks and methodologies.

• Demonstrated leadership ability with experience in team management and coaching.

• Experience in managing IT projects, with strong organizational and problem-solving skills.

• Excellent verbal and written communication skills, with the ability to interact effectively with various stakeholders.

• Excellent problem-solving and troubleshooting skills.

• Ability to communicate technical information effectively to both technical and non-technical stakeholders.

• Excellent product management skills.

• Excellent analytical and critical thinking skills.

• Strong ability to engage with a global team and provide coaching and oversight.

• Strong organizational skills to manage multiple tasks within the constraints of timeline and budget.

• Ability to thrive in a fast-paced environment, learn rapidly and master diverse technologies and techniques.

Other Preferred Qualifications

• Certifications in project management