N.E. MA - Senior Sales Engineer

SMC; Boston (MA); On-site; USD 54,000 - 103,000; Full time

Benefits offered by this job

Company vehicle

Sales Incentive Program (SIP)

Medical/dental/vision insurance

401(k)

Job summary

SMC Senior Sales Engineer in Northeast Massachusetts drives OEM account growth and builds strategic relationships across the region. The role requires regular travel, a company-provided vehicle, and eligibility for the Sales Incentive Program (SIP).

You will lead the sales process, manage key accounts, and align customer needs with SMC automation solutions. Success depends on strong sales leadership, relationship-building, and collaboration with internal teams to deliver value and growth in a

Qualifications

• Experience in industrial automation sales and OEM account management.
• Proven ability to grow revenue in the Northeast Massachusetts region.
• Strong customer relationship and communication skills.
• Willingness to travel regularly within the region.

Responsibilities

• Present SMC capabilities to target customers and drive growth.
• Be primary contact for assigned customers and lead their growth.
• Advocate for customer needs and align with internal teams.
• Lead the full sales cycle with cross-functional support.
• Own and manage customer relationships and forecasts as required.
• Develop and execute detailed customer action plans and forecasts.
• Maintain relationships with key decision makers in strategic accounts.
• Utilize SMC tools to ensure consistency and efficiency.
• Prepare market reports as new information becomes available.
• Calculate ROI using the RINGI process and manage assets appropriately.
• Complete all required training and adhere to SMC sales philosophy.
• Maintain CRM data including calls, projects, opportunities, and reports.
• Perform other duties as assigned by Branch/Sales Manager.
• Collaborate with internal teams on tailored client strategies.
• Monitor project timelines and milestones for successful deployments.

Skills

Territory management

OEM account management

Sales presentations

CRM proficiency

Tools

CRM software

Job description

Territory: Northeast MassachusettsThis position supports customers throughout the assigned territory and requires regular travel within the region.

Territory: Northeast MassachusettsThis position supports customers throughout the assigned territory and requires regular travel within the region.

PURPOSE

The Senior Sales Engineer is responsible for representing SMC in all business activities associated with new, current, and distributor account development. This position also has the responsibility to create and develop new business, new relationships to increase market share and obtain annual growth.

Retains and profitably grows sales through proactive management of medium to large size OEM accounts

Meet or exceed annual growth expectations on a consistent basis

• Presents all of SMC’s capabilities, services and products to current and prospective target customers
• Serves as the primary contact for assigned customers and is responsible for customer growth
• Represents the voice of the customer’s needs and goals within the organization
• Leads all aspects of the sales process, calling upon others to assist in solution development
• Own and manage customer relationship
• Develop and execute detailed customer action plan and forecast as required
• Maintains/creates very strong and deep-rooted relationships with key decision makers within designated strategic target accounts; recognized and respected by customer’s top management team within top rated accounts
• Effectively utilize SMC tools and resources to ensure organizational consistency and efficiency
• Complete market reports as new and relevant information becomes available
• Manage SMC assets appropriately and be able to successfully calculate ROI using the RINGI process
• Have passed all training required by SMC
• Be competent in all SMC sales philosophy, strategies, and tactics
• Use and accurately maintain CRM: sales calls, projects, opportunities, contacts, lead, success reports, to align customer data regionally, globally as necessary
• Successfully complete other duties as prescribed by the Branch Manager/Sales Manager
• Collaborate with internal teams to develop tailored strategies aligned with client and company goals
• Monitor project timelines, deliverables, and milestones to ensure timely and successful deployment of customer initiatives

PHYSICAL DEMANDS/WORK ENVIRONMENT

• Customer facing position; with the majority time spent at customer site
• Potential travel with some extended stay away from home
• Physically capable of lifting SMC products and displays up to 50 lbs.

The Senior Sales Engineer plays a crucial role in driving client satisfaction, retention, and revenue growth through the strategic deployment of automation solutions. By fostering strong relationships and delivering value-added services, the Senior Sales Engineer contributes to the overall success and expansion of the company’s industrial automation business.

Compensation & Benefits

The expected salary range for this position is $54,495–$103,236 annually. Actual compensation will be determined based on experience, skills, qualifications, geographic location, and other job-related factors.

This position is also eligible to participate in SMC's Sales Incentive Program (SIP) and includes a company-provided vehicle with company-paid maintenance and fuel.

SMC offers a comprehensive benefits package for eligible employees, including medical, dental, and vision insurance; 401(k) retirement savings; paid time off and paid holidays; life and disability insurance; and other employee benefits and programs.