MWTeams Collaboration Engineer

Accenture PLC; United States; On-site; USD 140,000 - 190,000; Full time

Job summary

Accenture is seeking a Senior Microsoft Teams Architect / Modern Work Advisor with 15+ years of experience to help global enterprises maximize Microsoft 365, Teams, and modern workplace solutions.

You will lead workshops, drive architecture reviews, and mentor teams while collaborating with security, networking, and delivery groups to deliver trusted, scalable collaboration transformations.

Qualifications

• 15+ years of experience in Microsoft infrastructure, collaboration, unified communications, or enterprise architecture.
• Strong consulting and customer-facing experience.
• Proven ability to facilitate workshops, deliver technical training, and enable customer success.
• Exceptional problem-solving, troubleshooting, and root-cause analysis capabilities.
• Experience engaging executive, business, and technical stakeholders.
• Advanced English communication skills (written and verbal).

Responsibilities

• Serve as a trusted advisor across Microsoft Teams, Modern Work, Identity, Security, and Collaboration Solutions.
• Lead customer workshops, technical assessments, architecture reviews, and knowledge-transfer sessions.
• Evaluate platform health, configuration, governance, security posture, resiliency, performance, and operational readiness.
• Troubleshoot complex Microsoft Teams and Unified Communications challenges using telemetry, diagnostics, and log analysis.
• Develop prioritized remediation and modernization roadmaps aligned to business and technical objectives.
• Support migrations, deployments, adoption programs, service optimization, and lifecycle management initiatives.
• Collaborate with engineering, security, delivery, networking, and business stakeholders to drive successful outcomes.

Skills

Leadership

Consulting

Stakeholder management

Problem solving

Executive communication

English proficiency

Tools

Teams Admin

Teams Governance

Teams Voice

Direct Routing

Teams Rooms

M365 Admin

Identity Mgmt

Networking

Security & Compliance

PowerShell

Monitoring

Job description

Now Hiring: Senior Microsoft Teams Architect / Modern Work Advisor (15+ Years Experience)

Are you a Microsoft Teams expert passionate about helping global organizations modernize collaboration, voice, and workplace experiences?

We are seeking a Senior Microsoft Teams Architect / Modern Work Advisor with 15+ years of experience in Microsoft technologies, collaboration platforms, communications, and enterprise transformations. This role combines deep technical expertise with consulting and customer-facing leadership, helping organizations maximize the value of Microsoft 365 and Teams.

What You’ll Do

• Serve as a trusted advisor across Microsoft Teams, Modern Work, Identity, Security, and Collaboration Solutions
• Lead customer workshops, technical assessments, architecture reviews, and knowledge-transfer sessions
• Evaluate platform health, configuration, governance, security posture, resiliency, performance, and operational readiness
• Troubleshoot complex Microsoft Teams and Unified Communications challenges using telemetry, diagnostics, and log analysis
• Develop prioritized remediation and modernization roadmaps aligned to business and technical objectives
• Support migrations, deployments, adoption programs, service optimization, and lifecycle management initiatives
• Collaborate with engineering, security, delivery, networking, and business stakeholders to drive successful outcomes

Required Experience

Professional Qualifications

• 15+ years of experience in Microsoft infrastructure, collaboration, unified communications, or enterprise architecture
• Strong consulting and customer-facing experience
• Proven ability to facilitate workshops, deliver technical training, and enable customer success
• Exceptional problem-solving, troubleshooting, and root-cause analysis capabilities
• Experience engaging executive, business, and technical stakeholders
• Advanced English communication skills (written and verbal)
  Technical Expertise

Hands-on expertise in:

• Microsoft Teams Administration
• Teams Policies and Governance
• Teams Voice
• Direct Routing
• Teams Rooms
• Microsoft 365 Administration
• Identity and Access Management
• Networking and Network Readiness
• Security and Compliance
• PowerShell Automation
• Service Monitoring and Operational Excellence

Language

Advanced English Required

Ready to shape the future of collaboration and communication? Join us and help organizations transform the way they connect, communicate, and work.

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About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

Declaración de igualdad de oportunidades en el empleo

Creemos que nadie debe ser discriminado por sus diferencias. Todas las decisiones de empleo se tomarán sin importar la edad, raza, credo, color, religión, sexo, origen nacional, ascendencia, discapacidad, condición de veterano militar, orientación sexual, identidad o expresión de género, información genética, estado civil, ciudadanía ni ningún otro criterio protegido por la legislación aplicable. Nuestra rica diversidad nos hace más innovadores, competitivos y creativos, lo que nos ayuda a servir mejor a nuestros clientes y comunidades.