Collaboration and Communication Platform Management Techs (English + Spanish) Copy 01

Accenture PLC; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

Accenture PLC is seeking a professional with advanced Infrastructure Event Management skills to lead and collaborate across teams. The role focuses on managing and operating infrastructure in line with service level agreements, while identifying opportunities to improve services and operational efficiency.

The ideal candidate has at least 2 years of experience in related skills and holds a Bachelor’s degree in a relevant field, with bonus points for advanced data management, IT security

Qualifications

• Advanced proficiency in Infrastructure Event Management.
• A minimum of 2 years of experience in relevant related skills.
• Bachelor’s Degree in relevant field of studies.

Responsibilities

• Collaborate with teams to manage and operate infrastructure aligned with SLAs.
• Identify opportunities to improve services and enhance operational effectiveness.
• Govern ongoing service delivery and implement enhancements to meet evolving requirements.
• Collaborate with stakeholders to ensure seamless infrastructure event management.

Skills

Infrastructure Event Management

Experience in related skills

IT Problem Solving

IT Infrastructure Operations

IT Security Operations

Problem Solving

Education

Bachelor’s Degree in a relevant field

Tools

Data Management and Integration (DMI)

Job description

THE WORK: Discover new opportunities to collaborate and contribute to impactful decisions. You will collaborate and manage the team to perform effectively, engage with multiple teams, and provide solutions to challenges both within your immediate group and across various teams. This role will involve sharing expertise in Infrastructure Event Management to support these collaborative efforts. We look forward to welcoming someone passionate about making a meaningful difference through their knowledge and cooperation. Manage and operate infrastructure and operations in alignment with service and experience level agreements. Maintain reliable and secure information technology infrastructure to support organizational needs. Identify opportunities to continually improve services and enhance operational effectiveness. Govern ongoing service delivery and implement enhancements to meet evolving requirements. Collaborate with various stakeholders to ensure seamless infrastructure event management. HERE’S WHAT YOU WILL NEED: Advanced proficiency in Infrastructure Event Management. A minimum of 2 of experience in relevant related skills. Bachelor’s Degree in relevant field of studies. BONUS POINTS IF YOU HAVE: Advanced Data Management and Integration (DMI). Advanced Issue Management. Advanced IT Infrastructure Operations. Advanced IT Security Operations. Intermediate Problem Solving.

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About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us atwww.accenture.com

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