MWR Recreation Assistant (Ticket Seller)

U.S. Department of the Navy; San Diego (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

The U.S. Department of the Navy is seeking dedicated individuals to support the Morale, Welfare and Recreation (MWR) Department. Ideal candidates will perform a variety of duties related to special events and customer service, ensuring quality experiences for community members and service personnel. Flexibility in work schedules, including nights and weekends, is essential.

Qualifications

• Knowledge of the MWR department for customer inquiries.
• Skilled in using POS systems.
• Ability to conduct basic custodial tasks.

Responsibilities

• Provides necessary services to patrons, supporting recreation and fitness programs.
• Assists with MWR special events and community activities.
• Handles customer inquiries effectively.

Skills

Customer service

Basic computer operations

Communication

Keyboarding

Basic arithmetic

Tools

Point-of-sale (POS) systems

Job description

This position is assigned to the Morale, Welfare and Recreation (MWR) Department. Incumbent performs a variety of duties in support of MWR special events, MWR information/resources, command events, visiting ships or fleet support, community events, trips, tours, outings, party and picnic rental equipment, resale tickets, Library, Liberty, leisure skill classes and outdoor recreation or other similar MWR recreational services including grab-n-go, bowling and movies, fitness and sports.
Duties

Performs assigned duties and provides necessary services to authorized patrons, including general information and support of recreation and fitness programs.

Requirements

• Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.
• Must meet federal suitability requirements including successful completion of background investigation.
• Work may require sitting, walking, long periods of standing, bending and lifting of moderately heavy items up to 40 pounds without assistance and occasional lifting of heavier items with assistance.
• Work schedule is flexible and will vary as required by the needs of the program to include night, weekend, and holiday shifts as well as split days off.
• May have to obtain and maintain the following certification within 90 days of hire: Emergency First Responder or Cardiopulmonary Resuscitation, Food Handlers and/or C.A.R.E (Controlling Alcohol Risks Effectively).

Qualifications

• Knowledge of the MWR department in order to answer customer questions and/or refer customers to the appropriate activity.
• Skilled in keyboarding to include operation of point-of-sale (POS) systems as well as desktop computers.
• Ability to perform basic computer operations.
• Ability to read and comprehend in order to adhere to published rules, regulations, standard operating procedures, checklists, and other guides.
• Ability to perform basic custodial tasks (e.g., sweeping, mopping, vacuuming, wiping, dusting, etc.).
• Ability to perform basic arithmetic calculations (e.g., addition, subtraction, multiplication, and division).
• Ability to identify customer needs, deliver expected service and/or resolve routine customer issues.
• Ability to communicate effectively both orally and in writing.