MWR Custodial Worker (Housekeeper)

Commander, Navy Installations Command; Port Hueneme (CA); On-site; USD 21,000 - 30,000; Full time

Job summary

Commander, Navy Installations Command seeks a housekeeping professional to deliver high-quality cleaning services for Naval Base Ventura County's MWR Recreational Lodging. Responsibilities include maintaining guest rooms, updating room status through PMS/POS, and ensuring adherence to housekeeping standards.

The role requires knowledge of cleaning procedures, safe use of cleaning chemicals, and clear English communication with staff and guests.

Qualifications

• Knowledge of cleaning procedures and proper use of cleaning equipment and approved cleaning chemicals (SDS).
• Ability to utilize PMS and/or POS to update room status using in-room telephone systems.
• Ability to interpret and document cleaning actions per housekeeping manual and program policy.

Responsibilities

• Provide quality housekeeping services to guests and guest areas.
• Maintain highest level of customer service.
• Complete daily room status reports and housekeeping assignment sheets.
• Schedule and prioritize work while honoring No Service/Do-Not-Disturb requests.

Skills

Cleaning procedures

PMS usage

POS familiarity

English communication

Tools

PMS software

POS software

Job description

This position is assigned to the MWR Recreational Lodging operation and Maintenance department; Naval Base Ventura County. MWR Recreational Lodging offers accommodations to include RV Parks, Vacation Rentals (Cottages, cabins, singles houses, townhomes, duplexes, mobile homes, hotels, apartments, and yurts) and Campgrounds. The purpose of this position is to provide quality and efficient housekeeping services to guests or guest areas while maintaining the highest level of customer service.

Knowledge of cleaning procedures and proper use of cleaning equipment and approved cleaning chemicals, including familiarity with applicable Safety Data Sheets (SDS). Knowledge of Recreational Lodging program standards. Ability to operate all in-room appliances (e.g., coffee maker, television, clock radio, telephone, etc.). Ability to utilize Property Management System (PMS) and/or Point of Sale (POS) system software to update room status using the in-room telephone system. Ability to accurately complete daily room status reports and housekeeping assignment sheets. Ability to interpret, execute, and document cleaning actions in accordance with Recreational Lodging Housekeeping Manual and program policy guidance. Ability to apply knowledge of general cleaning procedures to complete housekeeping tasks. Ability to safely and properly use common hand and power tools. Ability to apply sound judgment to schedule and prioritize work assignments in order to honor requests for No Service/Do-Not-Disturb while adhering to program standards for in person service follow-up and cleaning frequencies. Ability to communicate clearly and effectively in English, both verbally and in writing with management, staff and guests.