PLD - HOUSEKEEPER

Kampgrounds-of-America; Town of Wilmington (NY); On-site; USD 31,000 - 45,000; Full time

Job summary

Kampgrounds of America is seeking a Housekeeper at our Wilmington, NY campground. You will maintain clean, sanitary accommodations and public areas, restock amenities and respond to guest requests, all while following safety standards.

This role requires flexibility to work nights, weekends and holidays, and includes lifting up to 25 pounds and outdoor/indoor tasks. Training will be provided to ensure cleanliness and guest satisfaction.

Qualifications

• Basic English language
• Able to work in fast-paced environment
• Ability to maintain confidentiality
• Willing to work nights, weekends and holidays
• Valid driver’s license

Responsibilities

• Clean and style accommodation rooms and public areas to brand standards with attention to detail.
• Refresh and replenish guest rooms with amenities, supplies and linens.
• Complete requests in a timely manner and prioritize tasks.
• Resolve guest challenges in collaboration with guest services and leadership.
• Handle laundry tasks as required.
• Adhere to quality standards and health and safety regulations.
• Sanitize kitchen and bathrooms using appropriate solutions and PPE.
• Maintain cleanliness of all campground areas.

Skills

English proficiency

Flexible schedule

Job description

Summary:

The Housekeeper is responsible for maintaining a clean, sanitary, comfortable, and tidy environment. The Housekeeper cleans all private offices and public common areas including the general store, restrooms, and accommodation units while maintaining departmental standards

Essential Duties and Responsibilities:

• Clean and style accommodation rooms and public areas efficiently, to brand expectations, with attention to detail and within time standards.
• Refresh and replenish guest rooms with amenities, supplies, lines, and applicable collateral to ensure all items are available for guest use.
• Complete requests in a timely manner and in order of priority.
• Take ownership to resolve guest challenges, working collaboratively with the guest services team and property leadership.
• Complete appropriate forms and turn in any items left by guest to the housekeeping supervisor.
• Ensure adherence to quality standards and health and safety regulations.
• Wash, dry and fold laundry as required.
• Sanitize kitchen and bathrooms, scrub basins, tubs, toilets, and floors using appropriate chemical solutions in accordance with industry standards and company policy while using protective equipment.
• Sign out and sign in master room keys daily.
• Report room condition and status to housekeeping supervisor and guest services.
• Retrieve, stock, restock and store the housekeeping cart according to prescribed housekeeping safety and security procedures.
• Maintain cleanliness of all assigned areas of campground.

Non-Essential Duties and Responsibilities:

• This job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Required Education and Experience:

• Basic understanding of English language
• Comfortable in a fast-paced and high-pressure environment.
• Ability to maintain confidentiality.
• Able to work nights, weekends, and holidays.
• Valid driver’s license.

Physical Demands and Working Conditions:

• Work is performed indoors and outdoors and may involve exposure to varying weather conditions
• Must be able to lift and carry up to 10 pounds regularly, lift or carry up to 25 pounds or more occasionally with assistance.
• Ability to bend, stoop, kneel, crouch, climb, push, pull, reach overhead and move safely over uneven terrain.
• Use of repetitive motion, standing, bending, sitting, lifting, and walking.
• Noise levels may be moderate to loud.
• May be exposed to dust, pollen, grasses, landscaping, and various chemicals and moving mechanical equipment.
• Use of personal protective equipment required where necessary.
• Will experience occasional interruptions and shifting priorities.
• Valid driver’s license required, this position may be expected to drive a motorized vehicle which requires close and distance vision, sitting, seeing and reading signs, traffic signals, etc.