Music Sales & Service Pro — Onsite, Weekdays

Gold Rush Vinyl, LLC; Austin (TX); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Training

Health insurance

Paid time off

Job summary

Gold Rush Vinyl, LLC is seeking a skilled Sales & Customer Service Coordinator to front-line interaction with musicians, labels, and distributors in Austin. You will quote, prep, and update clients on projects, analyze data, and research markets while maintaining exceptional service and timely communications.

The role requires on-site presence in our Austin facility, working Monday through Friday during normal business hours. Training, health insurance, and paid time off are provided.

Qualifications

• 2–4 years of sales experience.
• Excellent written and verbal communication.
• Strong attention to detail and organization.
• Curious and eager to learn new skills.
• Able to deliver honest updates to customers with empathy.

Responsibilities

• Maintain and track inbound quote requests; respond promptly via email, phone, or online platforms.
• Provide accurate information about products, services, and pricing to potential customers.
• Prepare customized quotes based on client needs, budget, and production capabilities.
• Take incoming sales calls and emails as needed.
• Provide proactive, honest updates as the primary contact for inquiries, concerns, and feedback.
• Cultivate strong relationships with existing and prospective clients through regular communication and follow-up.
• Support sales by requesting vendor pricing when necessary for the team.
• Manage daily administrative tasks, update KPIs, and help generate sales reports.
• Conduct market research and identify new opportunities for growth.

Skills

Sales experience

Strong communication

Organizational skills

Curious / quick learner

Problem solving & reporting

Team player & self-starter

Empathetic communication

G-Suite proficiency

PM tools exposure

Tools

monday.com

Airtable

Job description

Gold Rush Vinyl, LLC is seeking a skilled Sales & Customer Service Coordinator to front-line interaction with musicians, labels, and distributors in Austin. You will quote, prep, and update clients on projects, analyze data, and research markets while maintaining exceptional service and timely communications.

The role requires on-site presence in our Austin facility, working Monday through Friday during normal business hours. Training, health insurance, and paid time off are provided.