Music Lessons Lead: Growth & Customer Experience

The Guitar Center Company; Florence (KY); On-site; USD 42,000 - 54,000; Full time

Job summary

The Guitar Center Company in Florence, KY is seeking a Lessons Lead to drive customer-centric lesson experiences and grow curriculum sales. You will guide instructors, coordinate schedules, and promote rehearsal space while ensuring a positive student and parent experience.

Ideal candidates have strong interpersonal and organizational skills, and a track record of mentoring teams. This role is based in-store and includes benefits and opportunities for professional growth within the Guitar Center

Qualifications

• 3+ years of relevant work experience in musical instruction (admin, retail non-instruction, etc.)
• Must be able to lift up to 25lbs.
• Intermediate proficiency with the Microsoft Office suite (Word, Excel, PowerPoint, Outlook)

Responsibilities

• Increase the student count within the lesson program by driving and maintaining sales and promotional programs.
• Sell rehearsal space.
• Communicate with parents and students, ensuring an overall positive experience.
• Provide guidance to instructors, their schedules (both teaching and non-teaching schedule), and students by coordinating lessons schedules with availability of the instructors.
• Maintain and increase curriculum sales.
• Ensure systems are functioning properly.
• Maintain the lesson and rehearsal schedules for the facility.
• Additional duties as assigned.

Skills

Customer Focus

Interpersonal Communication

Organizational Skills

Performance Management

Education

Associate's Degree

Tools

Microsoft Office

Word

Excel

PowerPoint

Outlook

Job description

The Guitar Center Company in Florence, KY is seeking a Lessons Lead to drive customer-centric lesson experiences and grow curriculum sales. You will guide instructors, coordinate schedules, and promote rehearsal space while ensuring a positive student and parent experience.

Ideal candidates have strong interpersonal and organizational skills, and a track record of mentoring teams. This role is based in-store and includes benefits and opportunities for professional growth within the Guitar Center