Music Lessons Lead - Drive Growth & Customer Experience

The Guitar Center Company; Phoenix (AZ); Vor Ort; USD 42.000 - 65.000; Vollzeit

Benefits dieser Stelle

Medical, Dental, Vision

401K with company match

Mental health support

Paid sick/holiday/vacation time

Employee discount program

Tuition reimbursement

Zusammenfassung

Guitar Center is seeking a Lessons Lead to ensure an excellent experience for customers and students by selling lesson and rehearsal packages, assisting customers with questions, and giving tours of the Lessons facility. The role focuses on driving sales, coordinating instructors, and maintaining lesson schedules to deliver a positive, guided learning experience.

Responsibilities include managing student growth, communicating with families, and supporting instructors.

Qualifikationen

• 3+ years of relevant work experience in musical instruction (admin, retail non-instruction, etc.)
• Must be able to lift up to 25lbs.
• Intermediate proficiency with the Microsoft Office suite (Word, Excel, PowerPoint, Outlook)

Aufgaben

• Increase the student count within the lesson program by driving and maintaining sales and promotional programs.
• Sell rehearsal space.
• Communicate with parents and students, ensuring an overall positive experience.
• Provide guidance to instructors, their schedules (both teaching and non-teaching schedule), and students by coordinating lessons schedules with availability of the instructors.
• Maintain and increase curriculum sales.
• Ensure systems are functioning properly.
• Maintain the lesson and rehearsal schedules for the facility.
• Additional duties as assigned.

Kenntnisse

Customer Focus

Interpersonal Communication

Organizational Skills

Performance Management

Ausbildung

Associate’s Degree

Jobbeschreibung

Guitar Center is seeking a Lessons Lead to ensure an excellent experience for customers and students by selling lesson and rehearsal packages, assisting customers with questions, and giving tours of the Lessons facility. The role focuses on driving sales, coordinating instructors, and maintaining lesson schedules to deliver a positive, guided learning experience.

Responsibilities include managing student growth, communicating with families, and supporting instructors.