Museum Store Assistant Manager

University of Utah; Salt Lake City (UT); On-site; USD 38,000 - 56,000; Full time

Job summary

The University of Utah is seeking a Museum Store Assistant Manager to join their team at the Natural History Museum. This full-time role involves overseeing store operations, enhancing the customer experience, and mentoring staff. Candidates should have strong leadership capabilities and a passion for cultural institutions.

Qualifications

• Bachelor’s degree or equivalent experience, 4-5 years of management experience.
• Demonstrated leadership skills in retail or cultural settings.
• Familiarity with inventory management and customer service best practices.

Responsibilities

• Achieve sales goals and communicate with staff.
• Hire, train, and supervise a diverse sales team.
• Ensure compliance with operational procedures and inventory management.

Skills

Leadership

Customer Service

Communication

Sales Management

Education

Bachelor’s degree

Job description

Details

Open Date 06/16/2025

Requisition Number PRN42187B

Job Title Manager, Retail/Sales

Working Title Museum Store Assistant Manager

Job Grade D

FLSA Code Administrative

Patient Sensitive Job Code? No

Standard Hours per Week 40

Full Time or Part Time? Full Time

Shift Variable

Work Schedule Summary

The Assistant Manager works Sunday-Thursday. 40 hours per week. Some holidays and evenings required.

VP Area Academic Affairs

Department 00018 - Utah Museum of Natl Hist Oper

Location Campus

City Salt Lake City, UT

Type of Recruitment External Posting

Pay Rate Range 38000 to 55621

Close Date 07/07/2025

Priority Review Date (Note - Posting may close at any time)

Job Summary

The Natural History Museum of Utah is a premier cultural institution in Salt Lake City, open 363 days a year, serving local and tourist visitors. The Museum Store offers a diverse collection of handmade jewelry, exceptional gifts, and books. We are an integral part of the visitors experience to the Museum and a key department within the Museum’s operations. There is a primary store, year round, and a secondary special exhibit store with unique merchandise to support various traveling exhibits. The Museum Store Assistant Manager will report to the Museum Store Manager and support all aspects of museum store operations and customer experience.

Responsibilities

Assistant Store Manager Responsibilities include, but not limited to: SALES :

-Helps achieve forecasted sales goals

-Communicates sales goals to staff

-Stays up to date on current Sales reports and trends PERSONNEL :

-Along with Store Manager, responsible for hiring, training, and mentoring a diverse, knowledgeable, and motivated sales team

-Supervises staff’s daily tasks while promoting a positive work environment -Creates and distributes weekly schedules ensuring payroll hours are within budget CUSTOMER SERVICE :

-Be the primary example to all staff of the NHMU Customer Service Credo by being present, focused, greet every guest, knowledgeable and prepared to resolve customer concerns.

-Coach staff to do the same -Strive to exceed both external and internal customer expectations OPERATIONS :

-Ensures compliance to all operational procedures and guidelines, including but not limited to: cash handling and register procedures, store opening and closing, inventory management, merchandising, and special sales and discount programs.

-Maintain physical appearance of sales floor and organization of stock room

-Ensures accurate and timely flow of merchandise from receiving to sales floor

-Competent with the Museum Stores POS System in all administrative, reporting, and customer facing capabilities. Other duties as assigned.

Minimum Qualifications

Bachelor’s degree in a related area or equivalency (one year of education can be substituted for two years of related work experience). Four to five years of progressively more responsible management experience. Background knowledge of hiring department’s area of specialization in order to analyze, plan and draw conclusions for recommendations to superiors. Demonstrated leadership skills in planning and directing employees and processes in order to effectively monitor and develop subordinates and to ensure the smooth operation of department. Master’s degree in a related area may be preferred.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences

-Previous experience at a Cultural Institution or in Hospitality

-Interest in Natural History and Science

-Previous Boutique retail experience

Type Benefited Staff

Special Instructions Summary

Additional Information

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at [phone] for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at [phone] or [phone] or University Human Resource Management at [phone] if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.

All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action ( OEO /AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/

Online reports may be submitted at oeo.utah.edu

https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.