Retail Assistant Store Manager

New Balance; Salt Lake City (UT); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading company in sports retail is seeking a Retail Assistant Store Manager who will support the Store Manager in achieving operational goals while fostering a customer-focused culture. The role includes hiring, training, and leading staff, as well as overseeing store operations when the Store Manager is absent. Candidates should have retail experience and demonstrate strong leadership skills.

Benefits

Comprehensive benefits package

401K

Tuition reimbursement

Lifestyle reimbursement

Parental leave

Qualifications

• Minimum of 2 years of retail experience, preferably in higher volume stores.
• Must be able to lift up to 50 lbs with assistance.
• Proficiency with POS systems and Microsoft Office is necessary.

Responsibilities

• Support Store Manager in achieving sales and operational goals.
• Lead the team in the absence of the Store Manager.
• Coordinate volunteer opportunities to enhance brand within the community.

Skills

Retail experience

Team leadership

Customer service

Education

B.A. in Business Administration

Tools

POS systems

Microsoft Office

Job description

Who We Are:

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.

Job Mission

The role of a Retail Assistant Store Manager is to support the sales goals and operational duties of the Store Manager. They help hire, train, and develop staff while cultivating a culture that reflects New Balance's core values: integrity, teamwork, and total customer satisfaction. In the absence of the Store Manager, the ASM steps into their role and manages the store.

Major Accountabilities

1. Create and maintain a "Total Customer Satisfaction" culture.
2. Assist your Store Manager in achieving financial and operational goals.
3. Collaborate with Store and District Managers to execute strategic sales plans.
4. Lead by coaching and developing staff; their success is your success.
5. Coordinate volunteer opportunities to build our brand within the community.
6. Assist with payroll processing and scheduling for store associates.
7. Lead the team in the Store Manager's absence.

Requirements for Success

• Must be 18 years or older.
• Minimum 2 years retail experience; higher volume stores may require more.
• B.A. in Business Administration or related field preferred.
• Proficiency with POS systems and Microsoft Office.
• Knowledge of retail operations including sales, customer service, merchandising, inventory control, budgeting, and loss prevention.
• Ability to lead and work as part of a team.
• Flexible schedule, including weekends and holidays.
• Physical ability to lift up to 8 lbs. regularly, move boxes of up to 50 lbs. with assistance, kneel, squat, stand for long periods, climb ladders and stairs.

Regular Associate Benefits

We offer a comprehensive benefits package including medical, dental, vision, life insurance, 401K, online learning, tuition reimbursement, student loan support, mentorship programs, a yearly lifestyle reimbursement, vacations, holidays, and parental leave to support work-life balance.

Temporary associates receive medical, dental, vision insurance, and discounts. Part-time associates get 401K, short-term disability, lifestyle reimbursement, and discounts.

Equal Opportunity Employer

New Balance is committed to providing equal employment opportunities and affirmative action without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or other protected categories.