Museum Safety & Guest Experience Associate

Newfields; Indianapolis (IN); Hybrid; USD 16,000 - 23,000; Part time

Job summary

Newfields in Indianapolis, IN is seeking a Safety Associate to patrol galleries, gardens, Lilly House and Art and Nature Park, and report incidents while assisting with screening processes. The role emphasizes front-line operations, vigilance, and excellent guest service.

Requires a high school diploma or GED, ability to stand and walk for extended periods, basic computer skills, and strong written and verbal communication.

Qualifications

• High school diploma or GED required.
• Basic computer skills including MS Office (Word/Outlook).
• Good written and verbal communication skills required.
• Ability to use military time and perform basic math.

Responsibilities

• Observe and protect artwork, guests and staff by reporting unauthorized activity.
• Complete daily inventory of art and rove through galleries, gardens, and park areas.
• Respond to emergencies, alarms, and incidents following established procedures.
• Maintain professionalism and provide excellent customer service to guests.
• Assist with screening processes and communicate museum rules to visitors.

Skills

Email handling

Reading comprehension

Communication

Math skills

Military time

Critical thinking

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Newfields in Indianapolis, IN is seeking a Safety Associate to patrol galleries, gardens, Lilly House and Art and Nature Park, and report incidents while assisting with screening processes. The role emphasizes front-line operations, vigilance, and excellent guest service.

Requires a high school diploma or GED, ability to stand and walk for extended periods, basic computer skills, and strong written and verbal communication.