Museum Guest Experience & Retail Associate

Louisville Ballet; Newport, Northern (RI, KY); Hybrid; USD 25,000 - 30,000; Part time

Job summary

The Sailing Museum & National Sailing Hall of Fame in Newport, RI seeks a Part-Time Museum Associate to provide welcoming guest service, assist with admissions, retail, and memberships, and support after-hours events. This role blends sales, interpretation, and daily operations to ensure a high-quality visitor experience.

Ideal candidates bring strong customer service, an interest in maritime history, and comfort with ticketing systems.

Qualifications

• Customer service and communication skills required.
• Willing to train in museum interpretation and sales.
• Interest in maritime history or museums preferred.
• Retail, ticketing, or hospitality experience is a plus.
• Ability to stand for extended periods and lift light items.

Responsibilities

• Welcome guests and guide them through exhibits.
• Process admissions, retail transactions, and memberships.
• Upsell memberships and programs.
• Maintain gift shop organization and inventory.
• Assist with events and after-hours setup/breakdown.
• Ensure cleanliness and safety in galleries and shop.

Skills

Customer service

Communication

Audience engagement

Maritime history interest

Learning exhibits

Retail experience

Ticketing systems

Cash handling

Tools

POS system

Ticketing software

Job description

The Sailing Museum & National Sailing Hall of Fame in Newport, RI seeks a Part-Time Museum Associate to provide welcoming guest service, assist with admissions, retail, and memberships, and support after-hours events. This role blends sales, interpretation, and daily operations to ensure a high-quality visitor experience.

Ideal candidates bring strong customer service, an interest in maritime history, and comfort with ticketing systems.