Visitor Experience & Admissions Specialist

Snug Harbor Cultural Center & Botanical Garden (shccbg); New York (NY); On-site; USD 19,320 - 27,517; Part time

Job summary

Snug Harbor Cultural Center & Botanical Garden is seeking a part-time Patron Services Associate responsible for delivering exceptional visitor experiences. This role involves assisting with admissions, ticketing, and providing information about Snug Harbor's offerings, while promoting events.

The successful candidate should have strong customer service skills and enjoy engaging with a diverse audience. The position requires handling transactions and maintaining cleanliness in high-traffic areas.

A high school diploma and prior experience in a public-facing role are preferred.

Qualifications

• At least one year in a customer service role, ideally in admissions or retail.
• Mathematical proficiency for transaction reconciliation.
• Proficient with data entry and reporting software.

Responsibilities

• Act as the first point of contact for visitors.
• Manage admissions and handle transactions accurately.
• Track visitor demographics and financial data.

Skills

Customer service experience

Strong math skills

Detail-oriented

Clear communication

Multilingual abilities

Education

High school diploma

Some college experience

Tools

Google Drive

Microsoft Office

Job description

Snug Harbor Cultural Center & Botanical Garden is seeking a part-time Patron Services Associate responsible for delivering exceptional visitor experiences. This role involves assisting with admissions, ticketing, and providing information about Snug Harbor's offerings, while promoting events.

The successful candidate should have strong customer service skills and enjoy engaging with a diverse audience. The position requires handling transactions and maintaining cleanliness in high-traffic areas.

A high school diploma and prior experience in a public-facing role are preferred.