Museum Front-of-House & Visitor Experience Lead

University of Minnesota; Saint Paul (MN); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Competitive wages

Professional development

Health benefits

Job summary

The Visitor Experience Associate at Weisman Art Museum, University of Minnesota, supports the Front of House and Events teams, assists with gallery tasks, and enhances visitor experiences across departments. This is a part-time, on-site role with duties spanning gallery coverage, safety, and guest services.

Aspiring candidates should be comfortable in a fast-paced environment, have strong customer service, and be ready to engage with museum visitors and staff while upholding museum policies and

Qualifications

• High School Diploma or GED with five years related experience.
• Must be able to work mornings, evenings & weekends.
• Must be able to lift up to 50 pounds and use stairs daily.
• Ability to read, understand, and complete written and verbal requests in English.
• Ability to stand for long periods of time (up to four hours).

Responsibilities

• Support student gallery staff and monitor gallery coverage for safety and engagement.
• Provide excellent customer service and act as a communications hub among visitors, guards, staff and event guests.
• Assist in building security procedures and daily museum operations.
• Help with maintenance tasks and custodial duties as assigned.
• Contribute to improving visitor and staff experiences through feedback and cross-department collaboration.

Skills

Customer service

Shift flexibility

English proficiency

Communication

Physical stamina

Education

High School Diploma or GED

Job description

The Visitor Experience Associate at Weisman Art Museum, University of Minnesota, supports the Front of House and Events teams, assists with gallery tasks, and enhances visitor experiences across departments. This is a part-time, on-site role with duties spanning gallery coverage, safety, and guest services.

Aspiring candidates should be comfortable in a fast-paced environment, have strong customer service, and be ready to engage with museum visitors and staff while upholding museum policies and