Museum Facilities Specialist

Barnes Foundation; Philadelphia (Philadelphia County); On-site; USD 26,000 - 38,000; Full time

Job summary

Barnes Foundation seeks a Service Worker at our Philadelphia campus to ensure a first-class experience for visitors and staff. The role requires evening shifts, 30 hours per week, with some event nights, and involves maintaining the building and grounds with care.

Responsibilities include assisting guests, handling daily work orders, and upholding policies on attendance and dress code while coordinating with facilities management.

Qualifications

• High School Education is required.
• Experience maintaining first class, one-of-a-kind buildings is preferred.
• Experience in hospitality or museum settings is a plus.
• Ability to read and understand chemical SDS sheets.
• Ability to complete Barnes Foundation customer service training.
• Ability to pass OSHA ladder and lift training.

Responsibilities

• Assist visitors, guests and staff with the highest level of customer service and provide information in a welcoming manner.
• Resolve problems in a helpful, polite, and accurate way with staff and visitors.
• Read and understand daily work orders and assignments.
• Adhere to Foundation policies including attendance, punctuality, and dress code.
• Perform tasks to maintain appearance and order of the building and grounds.
• Ensure tools, equipment and work areas are clean, tidy, and organized.
• Maintain inventory of cleaning, rest room and break room supplies.
• Use industrial-strength chemicals as needed throughout the site.
• Move and arrange furniture for events, meetings and relocations.
• Set up and take down signage and stanchions.
• Prepare areas scheduled for events and ensure readiness before, during, and after events.
• Receive and distribute mail, packages, and printed materials.

Skills

Customer service

Facility maintenance

Reading SDS sheets

Hospitality/museum experience

Education

High School Education

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Service Worker Philadelphia, PA, US

30+ days ago Requisition ID: 1423

Salary Range: $23.21 To $23.21 Hourly

Schedule:Full Time 30 hour/week, Evening Work Schedule (5:00 pm-11:00 pm, additional hours on event nights when scheduled)

Primary Function: The Museum Facilities Specialist is responsible under the general supervision of the Facilities Manager for providing a first-class experience to the Foundation’s visitors, guests, and employees by maintaining the Foundation’s building and grounds with continual care and maintenance.

Job Qualifications

• High School Education
• Experience providing maintenance and care for first class one-of-a-kind buildings
• Prior experience working in a hospitality or museum setting is preferred
• Ability to read and understand chemical SDS sheets
• Ability to take and pass the Barnes Foundation associate level customer service training
• Ability to take OSHA ladder and lift training and pass

Clearances: Criminal Background-National

PhysicalActivities to Perform Essential Functions:To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential job functions.

Moving:

• Ability to stand and walk for 8-hour shifts with minimal rest breaks.
• Ability to occasionally transport up to 25 lbs. of files, equipment, supplies or furniture.
• Ability to move to access files, equipment or supplies.

Vision Requirements:

• Ability to see without obstruction.

Communication Requirements:

• Clearly communicate in person, by phone, and by video conference.
• Communicate with others in conversational and written English.
• Ability to hear and work around noise emitting equipment without issue.
• Ability to communicate on a two-way radio.

Working Conditions:

• Position operates in the foundation’s buildings and on the foundation’s grounds at the Philadelphia campus.

Equipment Use:

• Use of ladders, lifts, manual pallet jack, furniture dollies and powered cleaning equipment

Job Responsibilities:

• Assist visitors, guests and staff providing the highest level of customer service, answer questions and providing information in a welcoming manner.
• Resolves problems in a way that is helpful, polite, and accurate with staff and visitors.
• Read and understand daily work orders and assignments.
• Adheres to Foundation policies, including those regarding attendance, punctuality, and dress code.
• Perform tasks to maintain appearance and order of the building and grounds.
• Ensure tools, equipment and work areas are clean, tidy, and properly organized.
• Maintain inventory of cleaning, rest room and break room products.
• Use of industrial strength chemicals as needed throughout the site.
• Maintain areas of the building as assigned.
• Maintain wood and stone flooring with wood and stone care products
• Maintain window glass using high reaches throughout the facility
• Maintain breakroom areas including refrigerators, microwaves, and dishwasher.
• Moves and arranges furniture including tables, chairs, stage and other furniture and fixtures for events, meetings and office relocations.
• Set up and take down signage and stanchions
• Ensure areas scheduled for events are ready and in proper order before, during, and after event.
• Receive and distribute mail and package deliveries.
• Receive distribute and stock printed material and office supplies.
• Assists maintenance staff with equipment and building maintenance work.
• Receive and distribute loading dock deliveries utilizing manual pallet jack.
• Reports the presence of animals, vermin, insects, water leaks, maintenance needs, and all health and life safety issues to the facility manager
• Perform other tasks as assigned by management and staff.
• Must have a flexible schedule with the ability to work weekends, evenings, and holidays as needed.

1. Accountability:

• a. Prepares for work assignments and meetings,
• b. Conducts thorough fact-finding, decision-making and/or follow through,
• c. Admits mistakes and errors and informs others when one is not able to meet a commitment.

2. Job Quality:

• a. Dependably demonstrates job knowledge necessary for the position,
• b. Produces timely, accurate, high quality work output,
• c. Prioritizes work responsibilities effectively and produces work quantity expected for the role.

3. Service:

• a. Identifies problems and collaborate with others to devise and create effective solutions.
• b. Interacts and communicates with fellow employees in a manner that promotes a harmonious and cooperative working environment in accordance with our Core Values.
• c. Facilitates open communication and keeps an open mind about new ideas.
• a. Sets a good example for others,
• b. Demonstrates ethical decision-making and communication,
• b. Shows a proactive, inclusive, helpful, and respectful attitude to colleagues, guests and others,
• c. Takes initiative to contribute to diversity, equity, inclusion, and accessibility initiatives.