Museum Community Engagement & Programs Lead

Shelby County Historical Society & Museum; Harlan (IA); On-site; USD 32,000 - 45,000; Full time

Job summary

Shelby County Historical Society & Museum in Harlan, IA, seeks a community-focused museum assistant to expand outreach, manage social media, and support educational programs. The role blends marketing, research, and guest services in a small-town historical setting.

You will collaborate with schools and partners, plan events, assist with collections, and greet visitors while delivering excellent customer service and reliable support to the Museum Director, with occasional evening or weekend

Qualifications

• Strong communication and interpersonal skills.
• Excellent customer service and relationship-building abilities.
• Strong organizational skills and attention to detail.
• Strong creative and problem-solving skills.
• Ability to work independently and collaboratively.
• Familiarity with Microsoft Office and Canva or a willingness to learn.
• Ability to lift at least 30 pounds and safely use ladders.

Responsibilities

• Managing the museum’s social media presence and assisting with marketing.
• Conducting and responding to historical research requests.
• Assisting with the design and implementation of educational programs.
• Planning and coordinating museum events.
• Coordinating field trips, school programs, and youth day camps.
• Building relationships with schools, organizations, businesses, and community partners.
• Assisting with collections management and archival projects.
• Greeting visitors and providing excellent customer service.
• Assisting with daily museum operations, exhibit upkeep, and general facility care.
• Supporting the Museum Director with projects and other duties as needed.

Skills

Communication

Customer Service

Relationship Building

Organizational Skills

Creativity

Problem Solving

Independent & Collaborative

Physical Fitness

Tools

Microsoft Office

Canva

Job description

Shelby County Historical Society & Museum in Harlan, IA, seeks a community-focused museum assistant to expand outreach, manage social media, and support educational programs. The role blends marketing, research, and guest services in a small-town historical setting.

You will collaborate with schools and partners, plan events, assist with collections, and greet visitors while delivering excellent customer service and reliable support to the Museum Director, with occasional evening or weekend