Museum Attendant, Texas Science & Natural History Museum

University of Texas; Utah; On-site; USD 25,000 - 33,000; Full time

Job summary

University of Texas at Austin is seeking a Museum Attendant for the Texas Science & Natural History Museum on UT Main Campus. The role focuses on providing a positive visitor experience while overseeing security during operating hours and events.

Responsibilities include guiding visitors, informing them about exhibits, reporting issues, and assisting with opening/closing and event setup. Weekend/evening availability is required; High School diploma or GED is expected.

Qualifications

• High School diploma or GED required.
• Excellent verbal, written communication and interpersonal skills.
• Promotes collaborative climate that welcomes all individuals to the museum.
• Ability to calmly organize and effectively direct in emergency situations.
• Ability to work within a team and individually.
• Availability to work weekends and evenings.

Responsibilities

• Monitor and assist with security of visitors, exhibitions, building and grounds.
• Provide clear guidance and information to visitors for a positive experience.
• Provide knowledge of museum amenities, exhibitions and events.
• Document and report observed issues with exhibits and behavior.
• Open/close museum and assist with events and daily operations.
• Assist with set-up of furniture and equipment for events.
• Participate in training to improve museum knowledge and customer service.

Skills

Verbal communication

Written communication

Interpersonal skills

Public interaction

Teamwork

Emergency response

Customer service

Education

High School diploma or GED

Job description

Job Posting Title: Museum Attendant, Texas Science & Natural History Museum

Hiring Department: Texas Memorial Museum

Position Open To: All Applicants

Weekly Scheduled Hours: 30

FLSA Status: Non-Exempt from FLSA

Earliest Start Date: Oct 25, 2026

Position Duration: Expected to Continue

Location: UT MAIN CAMPUS

Job Description Summary

Provide a positive visitor experience while monitoring and assisting with security at Texas Science & Natural History Museum. Interact with visitors of all ages and conduct oversight of building facilities during museum operating hours and for special events.

Responsibilities

• Assist in the safety and security of Texas Science & Natural History Museum by monitoring and protecting visitors, exhibitions, building, and grounds.
• Provide clear guidance, direction, and information to ensure that all visitors have a positive and welcoming experience.
• Provide knowledge of museum amenities, exhibitions, and events to visitors.
• Document and report observed physical interactions with exhibits and collections by visitors, and address any inappropriate behavior in a confident, calm, and friendly manner.
• Report any missing, damaged objects, or unusual conditions to supervisors.
• Report any irregularities pertaining to building operations, safety, or fire hazards.
• Follow museum policies and security procedures to assist in the opening and closing of the museum, daily operations, and during special events.
• Assist with set-up of furniture and other equipment as needed for events.
• Actively participate in training programs to improve knowledge of the museum, security best practices, and customer service skills.
• Operate freight elevator and manual warehouse equipment and work as a team member to set up furniture and equipment for events; complete other manual duties as assigned.
• Serve as initial responder in the event of an emergency, know evacuation procedures and routes, contacting a supervisor when appropriate.
• Act in a calm and decisive manner in assisting in the evacuation of the public and staff from the building during fire alarms or other emergencies.

Other duties as assigned

Required Qualifications

• High School diploma or GED
• Must enjoy working with the public and have ability to deal with a wide variety of people in varying circumstances
• Excellent verbal, written communication, and interpersonal skills
• Promotes collaborative climate that welcomes all individuals to the museum
• Ability to calmly organize and effectively direct in emergency situations
• Ability to work effectively within a team and individually
• Demonstrated professional demeanor and personal initiative
• Availability to work weekends and evenings
• Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

• At least one year of previous experience in a museum or other cultural organization
• Educational background or interest in science and natural history
• Familiarity with Texas Science & Natural History Museum (formerly known as Texas Memorial Museum)
• Current certification in AED, CPR, and First Aid

Salary Range

$20 per hour

Work Conditions

• Use of manual dexterity
• Climbing of stairs and ladders
• Must be able to stand and walk for several hours at a time
• Must be able to lift 50 lbs and push 75 lbs.

Work Shift

• Varies weekly Tuesday through Sunday; some evenings.
• Must be able to work weekends and university holidays.

Employment Eligibility

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

Retirement Plan Eligibility

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

Background Checks

A criminal history background check will be required for finalist(s) under consideration for this position.

Equal Opportunity Employer

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

Pay Transparency

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Employment Eligibility Verification

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

E-Verify

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following: E-Verify Poster (English and Spanish) [PDF] Right to Work Poster (English) [PDF] Right to Work Poster (Spanish) [PDF]

Compliance

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act) and campus security related responsibilities, but those are not enumerated here for brevity. If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031. The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.

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