Museum Attendant Guard

New York Hall of Science; New York (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading science museum seeks a Museum Attendant Guard to join its security team, responsible for visitor safety, exhibit protection, and facility upkeep. Ideal candidates will have a high school diploma, prior security experience, and skills in customer service. Join us in fostering a safe and engaging environment for visitors of all ages.

Benefits

Health, dental, and vision insurance options

Flexible spending accounts for healthcare, dependent care, and commuter benefits

Pension plan and 401k plan

Free life insurance coverage

Paid vacation and sick leave

13 paid holidays off

Flexible work schedules

Employee Assistance Program

Free onsite parking

Qualifications

• Prior Security experience required.
• Must possess a current New York State Security Guard License.
• Previous customer service experience.

Responsibilities

• Ensure the safety of visitors and patrolling assigned areas.
• Provide customer service during interactions with all guests.
• Report any damage to exhibits and unsafe conditions.

Skills

Effective written and oral communications skills

Knowledge of security protocols and best practices

Experienced in best practices in de-escalation

Education

High School Diploma or equivalent

Job description

3 weeks ago Be among the first 25 applicants

New York Hall of Science provided pay range

This range is provided by New York Hall of Science. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$18.00/hr - $18.00/hr

Position Title

Rate of Pay

Museum Attendant Guard

$18.00

Department

Work Location

Security

100% on-site at NYSCI (Corona, NY)

Reports to

Work Schedule

Director of Facilities and Security

Various shifts available

FLSA Status

Position Classification

Non-Exempt

Full-Time, Union Eligible

About The New York Hall Of Science

Since its founding at the 1964-65 New York World’s Fair, the New York Hall of Science (NYSCI) has inspired millions of people — children, teachers, and families — by offering innovative, participatory ways to learn and encouraging people to explore their curiosity and nurture their creativity. Located in Queens, the most ethnically diverse county in the country, NYSCI welcomes 400,000 visitors each year and serves thousands more through outreach in schools, teacher professional development and participation in a variety of public events and research initiatives.

NYSCI is a leader in the science museum field, recognized for its highly regarded exhibitions, programs, and products, all of which are informed by our inclusive, research-derived approach to STEM learning and engagement called Design, Make, Play . The defining characteristics of Design, Make, Play — open-ended exploration, imaginative learning, personal relevance, deep engagement and delight — are the ingredients that invite broad participation in STEM and make engagement and learning irresistible. Through this transformative model for STEM exploration, NYSCI engages diverse communities of learners in STEM, by fostering the excitement of self-directed exploration and by tapping into the joy of learning intrinsic in young people’s play. POSITION OVERVIEW

The New York Hall of Science seeks an experienced Museum Attendant Guard to join its dedicated Security Team. Guards are responsible for ensuring the safety of visitors and staff, patrolling assigned areas, and protecting exhibits, buildings, and grounds. They also support overall operations, including general cleaning responsibilities and assisting guests.

Principal Responsibilities

• Protect exhibits and Museum property, patrolling assigned areas, buildings, and grounds
• Guard and protect exhibits, displays mountings, etc. from loss or damage due to theft, vandalism, fire, etc.
• Provide the highest level of customer service during interactions with all guests
• Advise guests of the location of other exhibit halls, restrooms, etc. Answer questions where possible and refer guests to others when appropriate
• Monitor visitor behavior and encourage compliance with safety measures and guidance among visitors of all ages, either in organized groups or as individuals.
• Maintain order in the areas of assignment and assist in the detection and ejection of disorderly persons
• Report any damage to exhibits, unsafe conditions, loose floor tiles, torn window shades, etc.
• Report any unusual occurrences, such as minor accidents, and other cases requiring additional help or escalation
• Escalate any report of lost children or other persons in need and assistance in relevant search efforts as directed
• As directed, assist in emergency evacuation of visitors and staff when required
• Support first aid processes by promptly responding to medical emergencies and providing initial assistance within the scope of training.
• Follow the guest sign in procedures and monitor business guest
• Monitor loading dock
  
  

Additional Related Functions

• May operate freight and passenger elevators
• Performs various cleaning activities as assigned
• Other related duties and responsibilities, as assigned
  
  

QUALIFICATIONS

• High School Diploma or equivalent
• Effective written and oral communications skills
• Knowledge of security protocols and best practices
• Experienced in best practices in de-escalation
• Prior experience managing high volume groups and visitor traffic
  
  

REQUIREMENTS

• Prior Security experience
• Must possess and maintain a current, valid New York State Security Guard License or certification from another state with the ability to obtain NY certification prior to starting within the first 10 days of employment.
• Previous customer service experience
• FDNY Certificate of Fitness, F-03
• Flexible availability to work day, mid-shift and night guard shifts, including weekends, holidays and special events as needed.
  
  

PHYSICAL REQUIREMENTS

• Must meet physical and medical requirements
• Visual and Auditory Acuity: Sharp visual and auditory skills to monitor surveillance systems, identify
• potential security threats, and respond promptly to alarms and other alerts
• Prolonged Standing and Walking: Ability to stand and walk for extended periods
• Lifting and Carrying: Capability to lift and carry objects weighing up to 20 pounds, including security equipment and emergency supplies
• Climbing Stairs
• Ability to Bend and Reach to inspect areas, assist visitors, and handle security equipment.
  
  

PREFERRED QUALIFICATIONS

• Prior security experience in a Museum or Cultural Institution setting
• Bilingual and Multilingual language
• First Aid and CPR Training, within the past 12 months
  
  

Benefits

NYSCI strives to be an inclusive and equitable place to work. We work to foster diverse voices and perspectives, empower staff as problem solvers, and support professional growth for all.

The New York Hall of Science also offers generous benefits and perks for all regular full-time employees. These currently include:

• Health, dental, and vision insurance options
• Flexible spending accounts for healthcare, dependent care and commuter benefits
• Pension plan and 401k plan
• Free life insurance coverage
• Paid vacation and sick leave
• 13 paid holidays off
• Flexible work schedules
• Employee Assistance Program
• Free onsite parking
  
  

How To Apply

Please upload your resume and cover letter through our online careers portal or visit.

Please note that while careful consideration will be given to each submission, the Museum will only be able to contact those applicants whose knowledge, skills, and work experience best fit the requirements of the position.

Interview Process

• Screening Interview
• Onsite interview
  
  

Application Deadline: April 30, 2025

No phone calls or faxes please.

The New York Hall of Science is an equal-opportunity employer committed to fostering an inclusive and innovative environment with the best employees. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, military service, marital status, or any other protected status in accordance with applicable law. We support a drug-free workplace.

If there are preparations, we can make to help ensure you have a comfortable and positive interview experience, please let us know.

Research shows that women and individuals from underrepresented backgrounds often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that an applicant meets 100% of the qualifications for a given role. Therefore, if much of this job description describes you, then you are highly encouraged to apply for this role.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Museums, Historical Sites, and Zoos

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