Municipal Relationship Manager

Rockland Trust; Massachusetts; Hybrid; USD 95,000 - 130,000; Full time

Benefits offered by this job

Health insurance

401(k) and retirement plan

Tuition assistance

Job summary

Rockland Trust is seeking a Relationship Manager in our Investment Management Group to support municipal and public sector clients across our footprint. The role will build strong local relationships and deliver coordinated investment management and advisory services.

You will partner with internal advisors and banking partners to tailor strategies, ensure regulatory compliance, and expand the bank’s presence in the public sector, with a hybrid work setup.

Qualifications

• Bachelor’s degree required; advanced degree or relevant certifications preferred.
• 5–10 years of experience in investment management, treasury services, public finance, or municipal relationship management.
• Demonstrated experience working with municipal or public sector clients preferred.
• Strong knowledge of fixed income markets, cash management strategies, and public fund investment regulations.
• Proven ability to build and sustain long‑term client relationships and act as a fiduciary advisor.
• Excellent communication skills with boards, committees, and public stakeholders.
• Familiarity with RFP processes and public procurement practices preferred.
• Professional certifications such as CFP®, CFA, CTFA or related credentials are a plus.
• Proficient in MS Excel and ability to reconcile account flows with client statements.

Responsibilities

• Develop and maintain relationships with municipal clients, including towns, cities, school districts, utilities, and other public entities.
• Serve as a trusted advisor, understanding each client’s investment policy, cash flow needs, regulatory constraints, and risk tolerance.
• Deliver customized investment strategies and portfolio management solutions for public funds.
• Collaborate with Investment Management Group specialists and banking partners to provide integrated solutions.
• Support new business development, including responding to RFPs and building relationships with key municipal decision-makers.
• Monitor portfolio performance and provide regular reporting, reviews, and education to clients.
• Stay current on municipal investment regulations and market trends, ensuring compliance and proactive communication.
• Oversee day‑to‑day administration of municipal investment accounts with accuracy and high standards.

Skills

Relationship management

Public sector experience

Fixed income knowledge

Communication skills

Treasury services

MS Excel

RFP process familiarity

Education

Bachelor's degree

Advanced degree

Professional certifications

Tools

MS Excel

Job description

Rockland Trust is a full‑service commercial bank and financial services company committed to helping our neighbors reach their financial goals. Founded in 1907 and headquartered in Massachusetts, we proudly serve individuals, families, businesses, and public sector entities throughout New England with a strong emphasis on personal relationships, local decision‑making, and community impact.

With a broad range of banking, wealth management, and investment solutions, Rockland Trust combines the resources of a growing financial institution with the personalized service of a community bank. Our long‑standing philosophy—Where Each Relationship Matters®—guides how we work with our customers, colleagues, and communities every day.

At Rockland Trust, our employees are at the heart of our success. We foster a collaborative, inclusive, and values‑driven culture that encourages professional growth, innovation, and work‑life balance. We are deeply committed to community involvement, financial education, and creating a workplace where individuals can build meaningful, long‑term careers.

Rockland Trust is seeking a Relationship Manager within the Investment Management Group to support municipal and public sector clients across our footprint. This position offers a hybrid work arrangement, with regular in‑market presence required to cultivate and maintain strong local relationships.

Position Overview

The Relationship Manager will be responsible for building and maintaining strong relationships with municipalities, public agencies, and other government-related entities, delivering tailored investment management and advisory services. This role serves as the primary point of contact for municipal clients, understanding their regulatory environment, fiduciary responsibilities, investment policies, and liquidity needs.

The Relationship Manager will partner closely with internal advisors and banking partners to deliver coordinated solutions, enhance client outcomes, and expand the Bank’s presence in the public sector.

Key Responsibilities

• Develop and maintain relationships with municipal clients, including towns, cities, school districts, utilities, and other public entities.
• Serve as a trusted advisor, understanding each client’s investment policy, cash flow needs, regulatory constraints, and risk tolerance.
• Deliver customized investment strategies and portfolio management solutions aligned with public funds regulations and fiduciary standards.
• Collaborate with Investment Management Group specialists and commercial banking partners to provide integrated solutions, including fixed income strategies, liquidity management, trust services, and banking products.
• Support new business development efforts, including responding to RFPs, participating in presentations, and building relationships with key municipal decision-makers and centers of influence.
• Monitor portfolio performance and provide regular reporting, reviews, and education to clients, including finance committees, boards, and other stakeholders.
• Stay current on municipal investment regulations, public fund statutes (e.g., Chapter 44 in MA), and market trends, ensuring compliance and proactive client communication.
• Oversee day‑to‑day administration of municipal investment accounts, ensuring accuracy, compliance, and high service standards.
• Maintain detailed documentation of client interactions, investment decisions, and compliance with internal policies and regulatory requirements.

Required Skills and Experience

• Bachelor’s degree required; advanced degree or relevant certifications preferred.
• Minimum of 5–10 years of experience in investment management, treasury services, public finance, or municipal relationship management.
• Demonstrated experience working with or advising municipal or public sector clients preferred.
• Strong knowledge of fixed income markets, cash management strategies, and public fund investment regulations.
• Proven ability to build and sustain long‑term client relationships and act as a trusted fiduciary advisor.
• Excellent communication skills, with the ability to present complex financial concepts to boards, committees, and public stakeholders.
• Strong organizational and collaboration skills, with the ability to manage multiple client relationships in a dynamic environment.
• Familiarity with RFP processes and public procurement practices preferred.
• Professional certifications such as CFP®, CFA, CTFA, or public finance-related credentials are a plus.
• Proficient in MS Excel and ability to reconcile account flows and sub‑accounting reports with client monthly statements.

Benefits & Culture

Our goal is to offer our colleagues the most generous benefits package possible. We provide a comprehensive suite of benefits designed to support your health, financial security, and overall well‑being. Benefits include: competitive compensation with performance‑based incentive awards, health and dental insurance, a 401(k) and DC retirement plan, LTD and life insurance, paid vacation, day care reimbursement, tuition assistance for undergraduate and graduate programs, an award‑winning wellness program, and much more!

At Rockland Trust, you’ll find a respectful and inclusive environment where everyone has the opportunity to succeed. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Pay Transparency

Compensation for this role will be based on a variety of factors, including skills, experience, education, and internal equity. The salary range posted reflects the company’s good‑faith estimate of the range for this position at the time of posting. Actual compensation may vary. In addition to base salary, certain positions may be eligible for additional compensation, including commissions, incentive awards, or stipends.

Accessibility & Accommodations

We are committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of their roles.