Municipal Court Operations & Citations Specialist

City of Lubbock; Lubbock (TX); On-site; USD 35,000 - 52,000; Full time

Job summary

The City of Lubbock is seeking a Court Support Specialist to assist the Municipal Court in delivering quality customer service and processing court documents. The role requires handling inquiries, scheduling a wide range of hearings, processing payments, and maintaining accurate records under supervision.

Candidates should have a high school diploma or GED, at least three years of public/customer service experience, data entry skills, and a valid Texas driver's license.

Qualifications

• High school diploma or GED with computer/typing coursework.
• 3 years public/customer service experience; data entry; daily deposits.
• Valid Texas driver’s license.

Responsibilities

• Assist the general public in person and by phone with court information and options.
• Schedule court dates for various hearings (Jury Trials, Non-Jury Trials, Juvenile Hearings, Civil Cases, etc.).
• Process payments and balance cash drawer.
• Input citation data into court software and update records.
• Maintain confidentiality of all records and information.
• Support Municipal Court operations under supervision.

Skills

Customer service

Data entry

Recordkeeping

Education

High school diploma or GED

Valid Texas Driver's License

Job description

The City of Lubbock is seeking a Court Support Specialist to assist the Municipal Court in delivering quality customer service and processing court documents. The role requires handling inquiries, scheduling a wide range of hearings, processing payments, and maintaining accurate records under supervision.

Candidates should have a high school diploma or GED, at least three years of public/customer service experience, data entry skills, and a valid Texas driver's license.