Multispecialty Referral & Scheduling Coordinator

Baptist Health Care; Gulf Breeze (FL); On-site; USD 36,000 - 54,000; Full time

Job summary

Baptist Health Care is seeking a Referral Triage Coordinator to coordinate, place and follow up on patient appointments across multiple physicians and specialties. The role requires handling a 24-line phone system, prioritizing calls, and inputting demographics into EMR systems.

The ideal candidate has a High School Diploma and at least 6 months of healthcare or medical office experience, with strong organization and communication skills.

Qualifications

• High School Diploma or Equivalent required.
• 6 months experience in healthcare or medical office required.
• Experience with phone triage and patient scheduling is a plus.

Responsibilities

• Coordinate, place and follow up on patient appointments for multiple physicians.
• Triage calls from a 24-line phone system and prioritize under pressure.
• Input patient demographics and schedule appointments in EMR systems.
• Maintain good relationships with physician offices and referral sources to increase referrals.
• Ensure HIPAA-compliant data handling and accurate referral documentation.
• Assist in coordinating multi-appointments for out-of-town patients and tracking access statistics.

Skills

Prioritization

Phone triage

Communication

Education

High School Diploma or Equivalent

Tools

EMR systems

Referral management software

Job description

Baptist Health Care is seeking a Referral Triage Coordinator to coordinate, place and follow up on patient appointments across multiple physicians and specialties. The role requires handling a 24-line phone system, prioritizing calls, and inputting demographics into EMR systems.

The ideal candidate has a High School Diploma and at least 6 months of healthcare or medical office experience, with strong organization and communication skills.