Multispecialty Medical Receptionist — Patient Concierge

Montefiore Health System; Village of Nyack (NY); On-site; USD 22,000 - 30,000; Full time

Job summary

Highland Medical, P.C. is seeking a Medical Receptionist for the Multispecialty Clinic in Nyack. The role involves greeting patients, collecting demographics, and scheduling/verify appointments within the EMR system.

You will support a multi-line phone system, assist with EMR intake, insurance verification and co-pay collection, and file patient charts. Previous hospital/clinic front desk experience is preferred; high school diploma required.

Qualifications

• 1-3 years work experience in a hospital setting or medical office.
• General understanding of office procedures, billing, and insurance carriers (Medium proficiency).
• High School Diploma or equivalent.

Responsibilities

• Answer heavy phone volume and greet patients and visitors.
• Schedule and confirm appointments within the EMR system.
• Verify insurance eligibility, benefits and co-pays.
• Collect deductibles and co-pays and enter charges into the practice management system.
• Prepare and file patient charts; assist with chart copying and scanning.
• Relay messages to physicians and staff; provide clerical support as needed.

Skills

Customer service

Multitasking

Phone etiquette

Education

High School Diploma

Job description

Highland Medical, P.C. is seeking a Medical Receptionist for the Multispecialty Clinic in Nyack. The role involves greeting patients, collecting demographics, and scheduling/verify appointments within the EMR system.

You will support a multi-line phone system, assist with EMR intake, insurance verification and co-pay collection, and file patient charts. Previous hospital/clinic front desk experience is preferred; high school diploma required.