Multisite Physician Practice Manager

Allegheny Health Network; Erie (Erie County); On-site; USD 70,000 - 100,000; Full time

Job summary

Allegheny Health Network in Erie seeks an experienced Practice Operations Manager to oversee the daily operations of physician practices and multi-location locations, coordinating front and back office functions and staff.

You will work with leadership to develop budgets, monitor revenue cycles, patient satisfaction, and compliance with HIPAA and other regulations; travel to multiple practice sites is required and CPPM certification is preferred.

Qualifications

• Bachelor’s degree or relevant experience and/or education as determined by the company in lieu of bachelor's degree.
• 3-5 years’ experience in physician practice setting with 2 years’ practice management experience.
• Preferred CPPM certification and experience managing multiple sites.

Responsibilities

• Manages the day-to-day operations of the physician practice(s), including front and back office functions.
• Supervises staff, resolves problems and implements approved disciplinary action. Interviews, hires, trains and conducts performance evaluations.
• Develops the practice budget and monitors key financial and revenue cycle metrics, including staff hours, resource allocation, expense budget, patient volumes, and the revenue cycle process.
• Responsible for monitoring patient satisfaction reports, identifying variances from standard, addressing and resolving patient complaints.
• Responsible for quality and performance improvement by monitoring metrics and addressing deficiencies.
• Works collaboratively with physicians, leadership and health professionals to accomplish organization and practice goals.
• Ensures compliance with all regulatory requirements.
• Requires frequent travel to various practice locations.

Skills

Staff supervision

Operations management

Education

Bachelor’s degree or relevant experience

CPPM certification

Job description

Allegheny Health Network in Erie seeks an experienced Practice Operations Manager to oversee the daily operations of physician practices and multi-location locations, coordinating front and back office functions and staff.

You will work with leadership to develop budgets, monitor revenue cycles, patient satisfaction, and compliance with HIPAA and other regulations; travel to multiple practice sites is required and CPPM certification is preferred.