Multisite Medical Front Desk Receptionist (Bilingual)

Theradynamics; New York (NY); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Paid Time Off

Health benefits

Growth opportunities

Supportive team

Training & development

Job summary

Theradynamics is seeking a reliable Front Desk Medical Receptionist/Secretary to greet patients, schedule appointments, and manage front desk operations across the Bronx, Manhattan, and Queens locations.

Ideal candidates have a high school diploma, healthcare front desk experience, excellent communication skills, and the ability to multitask in a fast-paced environment. Bilingual English/Spanish is strongly preferred, with travel between clinics as needed.

Qualifications

• High school diploma or equivalent required.
• Experience in medical front desk or healthcare administration preferred.
• Excellent customer service and communication skills.
• Strong organizational and multitasking abilities.
• Comfortable working in a fast-paced environment.
• Proficient with Microsoft Office and EMR systems.
• Bilingual English/Spanish strongly preferred.
• Dependable, punctual, and professional.
• Willing to travel between Bronx, Manhattan, and Queens locations.

Responsibilities

• Greet patients and visitors professionally.
• Schedule, reschedule, and confirm appointments.
• Answer and direct incoming calls.
• Register new patients and verify demographics/insurance.
• Collect copays and maintain payment records.
• Verify insurance eligibility and obtain authorizations.
• Maintain electronic medical records.
• Coordinate communication among patients, therapists, physicians, and insurers.
• Scan and organize medical documents.
• Maintain a clean, welcoming reception area.
• Perform general administrative duties.
• Ensure HIPAA-compliant patient confidentiality.
• Float between Bronx, Manhattan, and Queens locations as needed.

Skills

Customer service

Communication

Organizational skills

Multitasking

Punctuality

Education

High school diploma or equivalent

Tools

EMR systems

Microsoft Office

Job description

Theradynamics is seeking a reliable Front Desk Medical Receptionist/Secretary to greet patients, schedule appointments, and manage front desk operations across the Bronx, Manhattan, and Queens locations.

Ideal candidates have a high school diploma, healthcare front desk experience, excellent communication skills, and the ability to multitask in a fast-paced environment. Bilingual English/Spanish is strongly preferred, with travel between clinics as needed.