Multisite Float Medical Assistant – Patient-Centered Care

Advance Community Health; Apex (NC); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Company paid Medical for Employee and

Dental and Vision insurance

401(k) plan company match

PTO + All employees receive their BDY?

Mental Floating Holiday

Job summary

Advance Community Health is seeking a flexible Float Medical Assistant to support clinical teams across multiple North Carolina practice locations, including Apex, Fuquay-Varina, and Holly Springs. You will thrive in a fast-paced environment and deliver compassionate, patient-centered care from check-in through exam room preparation and follow-up.

The role combines clinical and front-office duties, requiring strong communication, teamwork, and a commitment to serving underserved populations

Qualifications

• High school diploma or GED required.
• Completion of an accredited Medical Assistant training program or military medical corpsman program required.
• BLS certification required or ability to obtain within designated timeframe.
• Knowledge of medical terminology and basic clinical procedures.
• Experience multitasking while providing quality customer service.
• Strong communication, organizational, and teamwork skills.
• Commitment to serving underserved and diverse patient populations.

Responsibilities

• Prepare patients for examinations by obtaining medical histories, vital signs, and screenings.
• Assist providers and RNs with patient care and triage, including telephone triage support.
• Greet and check in patients professionally while maintaining confidentiality and excellent customer service.
• Accurately register patients and update records in the Electronic Health Record (EHR) system.
• Complete intake and information gathering for designated patient populations.
• Identify urgent patient needs and escalate appropriately to clinical staff.
• Conduct patient follow-up calls and support care continuity as directed by providers.
• Manage provider messages, test results, and prescription refill requests per site protocols.
• Schedule patient appointments and coordinate care services.
• Educate patients and families on treatment instructions and follow-up care.
• Maintain clean, stocked, and compliant exam rooms following infection control standards.
• Support both clinical and administrative workflows across multiple sites.
• Ensure compliance with HRSA, federal, state, and FQHC regulations.
• Maintain required logs and documentation.
• Perform other duties as assigned.

Skills

Multitasking

Communication

Organizational skills

Teamwork

Customer service

Education

High school diploma or GED

Medical Assistant training program

Job description

Advance Community Health is seeking a flexible Float Medical Assistant to support clinical teams across multiple North Carolina practice locations, including Apex, Fuquay-Varina, and Holly Springs. You will thrive in a fast-paced environment and deliver compassionate, patient-centered care from check-in through exam room preparation and follow-up.

The role combines clinical and front-office duties, requiring strong communication, teamwork, and a commitment to serving underserved populations