Multisite Enrollment Specialist - Family Support

Catalyst Family; Oxnard (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Benefits

401(k) Retirement plan and Employee...

Personal Health Advocate

Paid vacation, sick time, and holidays

Commuter pre-tax benefit

Discounted childcare

Access to the Calm app

Tickets at Work employee discounts

Job summary

Catalyst Family is seeking an Enrollment Specialist to provide multi-site enrollment, eligibility determinations, administrative support, and logistical coordination across assigned centers. You will guide families through enrollment, prepare necessary documents, and ensure accurate billing and compliance with program regulations.

Responsibilities include onsite enrollment activities, data entry, and collaboration with leadership to support efficient enrollment operations.

Qualifications

• High School Diploma or GED or equivalent.
• 3–5 years of experience in customer service, data entry, or administrative functions.
• Proficiency with MS Office (Word, Excel, Access) or related databases.
• Competence with PC and keyboarding skills.

Responsibilities

• Serve as the primary liaison to families throughout the enrollment process, from initial contact through completion.
• Conduct onsite enrollment activities at assigned centers, meeting with families and assisting with enrollment forms.
• Determine and verify family eligibility, need, and fees for subsidized and full-fee programs by reviewing documentation.
• Maintain and utilize waiting lists in accordance with policies and regulatory requirements.
• Process enrollments, recertifications, status changes, and related data entry to maintain records and compliance.
• Maintain audit-ready family and child files and support audits within deadlines.
• Ensure accurate program selection, schedules, tuition entries, and fee assessments for billing and enrollment records.
• Collaborate with center leadership, site staff, accounting, compliance, and program leadership.

Skills

Customer service

Data entry

MS Office

PC and keyboarding

Education

High School Diploma or GED

Associate’s degree in Business

Job description

Catalyst Family is seeking an Enrollment Specialist to provide multi-site enrollment, eligibility determinations, administrative support, and logistical coordination across assigned centers. You will guide families through enrollment, prepare necessary documents, and ensure accurate billing and compliance with program regulations.

Responsibilities include onsite enrollment activities, data entry, and collaboration with leadership to support efficient enrollment operations.