Multimedia Technician

VIVA USA Inc; Cambridge (MA); On-site; USD 42,000 - 58,000; Full time

Job summary

VIVA USA Inc in Cambridge, MA seeks an on-site multimedia AV support specialist to assist faculty, students and staff with classroom multimedia, projection, sound and recording tasks. You will set up and break down equipment, troubleshoot live during classes and coordinate with coordinators to schedule coverage.

The role requires at least two years of college or technical school, knowledge of audio/video tech, and the ability to lift 50 pounds, work evenings or weekends, and provide reliable

Qualifications

• Two years of college or technical school or equivalent experience.
• Working knowledge of audio, video and multimedia technologies.
• Strong customer service orientation and excellent communication.

Responsibilities

• Support faculty, students and staff in use and care of classroom multimedia, including video projection and sound reinforcement.
• Assist with projection of teaching materials and ensure prompt communications with instructors and staff.
• Check out and transport AV equipment, set up before classes and strike equipment after classes.
• Provide availability to shift coordinators and cover for colleagues as needed.
• Record teaching in classrooms and labs with attention to audio and video quality.

Skills

Audio/video tech

Customer service

Communication skills

Multimedia support

Education

Two years of college or technical school

Tools

Dante/DSP platform

HD video cameras

HD LCD projectors

Crestron/Extron control

Shure wireless microphones

Job description

Provide multimedia AV support for the clientcourses and events. Includes videography, setup and breakdown of equipment, urgent AV troubleshooting during classes and event support. Work will be assigned bythe clientcoordinators based on available shifts. Training on equipment, workflow and space will be provided.

Responsibilities

• Support faculty, students, and staff in the use and care of classroom multimedia, including video projection from a variety of sources, audio reinforcement in large lecture classrooms, basic troubleshooting of sound systems, and digital video capture as directed by team leaders
• Assist faculty, students and staff with projection of teaching materials from PowerPoint, Keynote, Google Sheets, YouTube, and other media sources
• Ensure prompt and professional communications with instructors, staff and students
• Take direction from staff and leaders on assignments, policies and protocols
• Help coordinate multimedia technology for course and event support
• Check out AV equipment and transport to and from classrooms
• Set up AV equipment to begin recording classes in a timely manner before each class begins
• Strike AV equipment once class has ended and check equipment back into main office
• Record teaching in classrooms and labs, panning and zooming to capture instructor movement and use of writing surfaces as required
• Ensure high quality audio and video recording
• Help with maintenance of AV equipment
• Provide availability to shift coordinators to assist with scheduling in a timely manner
• Provide coverage for colleagues during absences

Basic Qualifications:

• A minimum of two years of college or technical school
• Working knowledge of audio, video, and multimedia technologies
• Working knowledge of computer hardware, software and connections to external devices
• Strong customer service orientation
• Excellent communication skills

Additional Qualifications:

• Professional or educational background in multimedia or a technology-related field a plus
• Familiarity with lavaliers, handheld mics, Shure wireless microphones, Panasonic and/or Black Magic HD video cameras, HD LCD projectors, Crestron/Extron integrated room control systems, and assistive listening systems preferred
• Familiarity with projecting content from Microsoft Windows, Mac and internet media sources
• Ability to manage multiple tasks simultaneously and meet deadlines
• An employment record of reliability and strong attendance
• Ability to work with a range of clients and develop team solutions to service problems in a client-friendly and professional manner

Additional Job Details

Experience in live sound support including mixing and recording, as well as A2 responsibilities (front-of-house, micing talent, etc.) Ideally the candidate will have some experience as an A1.

A1/A2 experience, live audio mixing, experience with Dante or other DSP platform.

Working Conditions

Some evening and/or weekend shifts may be required

Physical Requirements

Ability to lift 50 pounds, climb ladders, and swiftly transport equipment across campus

Notes:

100% Onsite

VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status