Multimedia Specialist

University of Central Missouri; Warrensburg (MO); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Long-term disability

Paid holidays

Job summary

The University of Central Missouri is seeking a Multimedia Specialist to install, maintain, and support audio/visual systems across campus classrooms and venues in Warrensburg, MO. The role supports the university's online learning program and trains end-users on multimedia technologies and control systems.

You will collaborate with stakeholders on AV projects, lead standard project plans, and help improve enterprise AV infrastructure for reliability and performance. On-site work is required.

Qualifications

• Two years experience in a technical environment required.
• One year experience with multimedia or audio-visual systems preferred.

Responsibilities

• Install, configure, support and troubleshoot audio/video components.
• Support AV products and SIP/IP interactive technologies.
• Develop project plans, schedules and resources for AV initiatives.
• Maintain accurate inventory and documentation of UCM-owned tech devices.

Skills

AV systems

SIP/IP

Networking

Troubleshooting

Education

Bachelor's degree in related field

Tools

Crestron

Christie

Cisco

HDBaseT

Job description

The University of Central Missouri is an equal employment opportunity employer

Multimedia Specialist

Description

Under the general lead of the Coordinator of Multimedia Technologies, the Multimedia Specialist is responsible for providing multimedia related services to over 300 classrooms, and some 100 conference rooms and other venues across 60 buildings on the UCM Campus. The position also supports the University's well-established online learning program. More specifically, the position will: Install and support audio/visual and classroom technologies; Provide consultation for deployment projects and other multimedia related efforts; Train end-users on the use of multimedia technology and control systems; Prepare and maintain documentation.

Examples of Duties

Managing and expanding audio/visual operational activities: - 70%

• Install, configure, support and troubleshoot audio/video components including but not limited to, speakers, microphones, cameras, projectors, signal management/monitoring gear and SIP /VoIP collaboration endpoints and all infrastructure components
• Support of Christie, Crestron, Cisco, commercial/event/learning A/V products and SIP /IP interactive technologies;
• Implementing and administrating common audio/visual and interactive TCP /IP and HDBaseT-based services, including HDMI, VGA, DHCP, HTTP, etc;
• Proactively develop strategies to promptly resolve issues regarding infrastructure health and operational readiness;
• Identify, research, and propose new technologies, services, and/or products to enhance the functionality, and/or cost effectiveness;
• Perform monitoring/analysis on operating system functionality and use tools associated with audio/video quality/performance and network performance.

Leading, guiding and developing audio-visual technology-related projects and services: - 20%

• Collaborate with senior level university stakeholders and vendors on projects and university/division-wide initiatives;
• Manage operational area projects including:
  • Completion of standard project plan documentation:
  • Development and management of project schedule and resources; and,
  • Regular project status reporting regarding schedule, budget, and expected results.
• Work independently and with team members to improve the university AV infrastructure and enterprise systems in order to provide maximum performance and reliability.

Maintaining an accurate inventory and documentation of all UCM -owned technology devices and software: - 10%

• Develop and establish audio/video and interactive infrastructure standards and procedures.
• Revise and/or develop university audio/visual processes/procedures for the effective and proper usage of technologies;
• Ensure thorough research, development, and communication regarding the introduction of new equipment, software or services;

Typical Qualifications

Education:

• Bachelors degree in Business, Technology, Educational Technology, Instructional Technology or related field required.
• Education may be substituted for experience or experience may be substituted for education based on the following: AA = 2 years experience; BA/BS = 4 years experience; MA/MS = 6 years experience.

Experience:

• Two years experience in a technical environment required.
• One year experience with multimedia or audio-visual systems preferred.

Supplemental Information

Physical/Environmental Factors:

• Lifting (weight) - 50 lbs

Please note that the University of Central Missouri does not provide immigration sponsorship or support (e.g., H-1B, F-1 OPT, TN visa sponsorship) for employees in this role. All applicants must possess valid US work authorization at the time of hire.

This role requires full-time, on-site work at our Warrensburg, Missouri campus and is not eligible for full-time remote work. The selected candidate will be required to work on-site in Warrensburg, Missouri each day.

Special Instructions:

Full-time staff & 12-month faculty benefits-eligible position: Benefits include competitive salary; health, dental, vision, life insurance, AD & D, long-term disability; 3 weeks paid vacation per year; 3 weeks of accrued sick leave per year; 13 paid holidays; retirement; and generous education assistance for an employee, spouse and dependent children taking classes atUCM.

9-month faculty benefits-eligible position: Benefits include competitive salary; health, dental, vision, life insurance, AD & D, long-term disability; 3 weeks of accrued sick leave per year; 13 paid holidays; retirement; and generous education assistance for an employee, spouse and dependent children taking classes atUCM.

Part-time benefits-eligible positions: Benefits include generous education assistance for the employee.

Temporary, adjunct, student employment, or graduate assistant positions: Benefits are not included.

A review will begin immediately and continue until filled unless indicated otherwise.

NOTE: A background check is required for the selected candidate of all staff, faculty, adjunct, and temporary positions and any job offer is contingent on the results of this check. Student employees and graduate assistants do not require a background check to be conducted prior to employment.

The University of Central Missouri is an Equal Opportunity Employer.

Benefits

Our faculty and staff are the universitys most valuable asset, and our goal is to provide a robust Total Rewards Program designed to help them maintain a happy, healthy, and productive lifestyle.

Highlights from UCM's total rewards package for full-time employees include:

• 32% (staff) and 6% (faculty) defined retirement contribution, paid by the university;
• Voluntary Tax-Sheltered Annuity (TSA) programs (403(b) and 457(b)) that allow eligible employees to make additional pre-tax contributions to a retirement plan;
• Employees can earn up to full tuition (15 credit hours) for themselves per academic year. Full-time employees are also eligible for up to $175 towards non-credit courses each fiscal year. Employees can earn up to full tuition for their dependents;
• Comprehensive medical, dental, and vision plans that begin on the first of the month following your date of hire. Basic dental and vision insurance paid at 100% by the university;
• Available Health and Dependent Flexible Spending Accounts;
• University-paid basic life insurance (including accidental death and dismemberment) and short-term and long-term disability insurance coverage;
• Generous leave accruals that begin accruing on your start date, plus 14 paid holidays per year.
• The UCM Childcare Center on the Warrensburg campus can provide faculty, staff, and students quality care for their children ages six weeks to 10 years.
• The Student Recreation and Wellness Center (SRWC) is free for all employees and is located on the Warrensburg campus.
• An Employee Assistance Program is available to all employees and their immediate family members to help assist with personal challenges you may face in your daily life;
• UCM offers an Employee Discount Program through Working Advantage.

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