Multimedia Content Producer

NYU Langone Hospitals; New York (NY); On-site; USD 66,000 - 106,000; Full time

Job summary

NYU Langone Health is seeking a detail-oriented Multimedia Content Producer to support the execution, publishing, QA, and production workflows across enterprise websites. This role reports to the Senior Manager, Digital Production within the SDPM COE and focuses on accuracy, accessibility, and performance.

You will collaborate with editorial, creative, and technical teams to manage CMS updates, site launches, and routine content improvements while adhering to brand guidelines and healthcare

Qualifications

• 12 years of experience in digital production, web content management, or a related field.
• Experience using a content management system such as Drupal, WordPress, or similar platform.
• Strong attention to detail and ability to follow production specifications, content standards, and approval processes.
• Excellent written and verbal communication skills.
• Strong organizational, prioritization, and problem-solving abilities.
• Ability to manage multiple assignments and work collaboratively in a fast-paced environment.
• Bachelor's degree in Communications, Marketing, or related field required.

Responsibilities

• Execute day-to-day website updates, including content publishing, page builds, and revisions within the CMS.
• Support production workflows by building pages using approved content, templates, and components.
• Manage content updates in staging environments and coordinate assets from the DAM for publishing.
• Assist in maintaining accurate, up-to-date website content across assigned properties.
• Execute production tasks and schedules based on requirements defined by the Senior Manager.
• Support planning and execution of web launches, campaign updates, and site changes within defined timelines.
• Support documentation updates for CMS processes and workflows as needed.
• Perform quality assurance checks to ensure content accuracy, functionality, and alignment with source materials.
• Assist in maintaining consistency and quality across digital production tasks.
• Review links, media, metadata, and page components to identify and resolve production issues prior to publication.
• Ensure adherence to brand guidelines, accessibility standards (WCAG 2.1), and SEO best practices.
• Ensure content updates align with healthcare-specific requirements, including HIPAA-conscious handling of any patient-related content and adherence to medical/legal review processes for clinical accuracy.
• Assist with CMS-related troubleshooting, publishing issues, and basic integrations.
• Escalate technical issues or inconsistencies to the Senior Digital Production Manager as needed.
• Partner with editorial, creative, and technical teams to execute content requests accurately and efficiently.
• Support coordination of assets, production specifications, and supporting materials for web updates.
• Support the Senior Manager in carrying out departmental priorities and day-to-day production needs.
• Manage assigned production tasks and deadlines in a fast-paced environment while maintaining strong attention to detail.
• Contribute to post-launch reviews by capturing observations and feedback.
• Identify opportunities to improve efficiency and consistency within day-to-day content production processes.
• Maintain organized records of assigned work, assets, and updates to support efficient team workflows.

Skills

Content publishing

Project coordination

Team collaboration

Attention to detail

Communication skills

Education

Bachelor's degree

Tools

Drupal

WordPress

Job description

NYU Langone Health is a fully integrated health system that consistently achieves the best patient outcomes through a rigorous focus on quality that has resulted in some of the lowest mortality rates in the nation. Vizient Inc. has ranked NYU Langone the No. 1 comprehensive academic medical center in the country for three years in a row, and U.S. News & World Report recently placed nine of its clinical specialties among the top five in the nation. NYU Langone offers a comprehensive range of medical services with one high standard of care across 6 inpatient locations, its Perlmutter Cancer Center, and over 320 outpatient locations in the New York area and Florida. With $14.2 billion in revenue this year, the system also includes two tuition-free medical schools, in Manhattan and on Long Island, and a vast research enterprise with over $1 billion in active awards from the National Institutes of Health.

Position Summary

We have an exciting opportunity to join our team as a Multimedia Content Producer. NYU Langone Health (NYULH) is seeking a detail-oriented and execution-focused Specialist, Digital Producer to support the execution, maintenance, and quality assurance of digital content across enterprise websites. This role contributes to ensuring site accuracy, accessibility, and performance by assisting with content publishing, quality assurance, and production workflows. Reporting to the Senior Manager, Digital Production within the Strategy, Digital, and Program Measurement (SDPM) Center of Excellence (COE), this individual supports day-to-day website operations and delivers high-quality digital experiences aligned with business and user needs.

Job Responsibilities

Execution & Tactics

• Execute day-to-day website updates, including content publishing, page builds, and revisions within the CMS
• Support production workflows by building pages using approved content, templates, and components
• Manage content updates in staging environments and coordinate assets from the DAM for publishing
• Assist in maintaining accurate, up-to-date website content across assigned properties
• Execute production tasks and schedules based on requirements defined by the Senior Manager
• Support planning and execution of web launches, campaign updates, and site changes within defined timelines
• Support documentation updates for CMS processes and workflows as needed

Quality Assurance and Content Support

• Perform quality assurance checks to ensure content accuracy, functionality, and alignment with source materials
• Assist in maintaining consistency and quality across digital production tasks
• Review links, media, metadata, and page components to identify and resolve production issues prior to publication
• Ensure adherence to brand guidelines, accessibility standards (WCAG 2.1), and SEO best practices, including remediating PDFs for accessibility compliance
• Ensure content updates align with healthcare-specific requirements, including HIPAA-conscious handling of any patient-related content and adherence to medical/legal review processes for clinical accuracy
• Assist with CMS-related troubleshooting, publishing issues, and basic integrations
• Escalate technical issues or inconsistencies to the Senior Digital Production Manager as needed

Collaboration & Influence

• Partner with editorial, creative, and technical teams to execute content requests accurately and efficiently
• Support coordination of assets, production specifications, and supporting materials for web updates
• Support the Senior Manager in carrying out departmental priorities and day-to-day production needs

Operational Excellence

• Manage assigned production tasks and deadlines in a fast-paced environment while maintaining strong attention to detail
• Contribute to post-launch reviews by capturing observations and feedback
• Identify opportunities to improve efficiency and consistency within day-to-day content production processes
• Maintain organized records of assigned work, assets, and updates to support efficient team workflows

Minimum Qualifications

• 12 years of experience in digital production, web content management, content publishing, or a related field
• Experience using a content management system such as Drupal, WordPress, or similar platform
• Strong attention to detail and ability to follow production specifications, content standards, and approval processes
• Excellent written and verbal communication skills
• Strong organizational, prioritization, and problem-solving abilities
• Ability to manage multiple assignments and work collaboratively in a fast-paced environment
• Bachelors degree in Communications, Marketing, or related field required

Preferred Qualifications

• Experience in healthcare, higher education, agency, or other highly matrixed environment

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.

At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.

NYU Langone Health is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration.

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NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $66,300.00 - $105,722.27 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.