Multilingual Medical Interpreter - Language Access

NYC Health + Hospitals; New York (NY); On-site; USD 45,000 - 65,000; Full time

Job summary

NYC Health + Hospitals in New York seeks a Medical Interpreter to provide accurate language services for patients, families, and staff across clinical and non-clinical encounters, ensuring culturally competent communication and HIPAA compliance.

You will assist with patient navigation, translate educational materials, and support outreach activities while maintaining up-to-date medical terminology knowledge and professional standards in a hospital setting.

Qualifications

• Master’s degree in Public Health, Public Administration, Hospital Administration, Business Administration or related healthcare field.
• Bachelor’s degree and 1 year of experience in coordinating patient care in a hospital setting; or
• Satisfactory equivalent of education, training and/or experience.

Responsibilities

• Provides interpretation services between English and target language for patients, families, and staff during clinical and non-clinical encounters.
• Interprets accurately during medical consultations, procedures, assessments, admissions, discharge planning, patient education, and related healthcare interactions.
• Assists patients with navigating hospital services and facilitates communication between patients and departments.
• Maintains confidentiality of patient information in accordance with HIPAA regulations and interpreter ethics standards.
• Documents interpretation encounters in designated departmental logs, electronic systems, and/or medical records.
• Maintains records and tracking systems related to interpretation service utilization and departmental activities.
• Assists with translation and review of patient education materials, forms, informational brochures, signage, and admin documents.
• Provides interpretation support for patient outreach activities and community engagement initiatives.
• Maintains knowledge of medical terminology, healthcare procedures, and organizational policies.
• Serves as a liaison between patients and staff to promote culturally competent communication and patient experience.

Skills

Oral communication

Written communication

Listening skills

Computer skills

Education

Master’s in Public Health / related field

Bachelor’s in health care related field

Equivalent education/experience

Tools

HIPAA knowledge

Job description

NYC Health + Hospitals in New York seeks a Medical Interpreter to provide accurate language services for patients, families, and staff across clinical and non-clinical encounters, ensuring culturally competent communication and HIPAA compliance.

You will assist with patient navigation, translate educational materials, and support outreach activities while maintaining up-to-date medical terminology knowledge and professional standards in a hospital setting.