Multilingual Dispatch Coordinator

Thecentermemphis; Town of Belgium (WI); Hybrid; USD 41,000 - 64,000; Full time

Benefits offered by this job

Training to get you started on-the-job

Language courses and development

Tuition Assistance Program

Employee Assistance Program

Reduced-rate shipping

Great career opportunities

FedEx world-class branding

Job summary

FedEx Express Belgium is seeking a motivated Dispatch Agent in Machelen to coordinate daily transport activities, communicate with drivers and clients, and ensure accurate routing. You will manage schedules, lead meetings, and maintain professional standards.

Fluency in French, Dutch and English is required; strong geographical knowledge and attention to detail are essential. The role offers training, development opportunities and a dynamic, international work environment.

Qualifications

• Experience coordinating a team in a busy transport/dispatch environment.
• Strong Microsoft Office and PC skills.
• Excellent geographical knowledge of the operational area.
• Attention to accuracy and detail.
• Ability to communicate with multiple stakeholders.
• Ability to manage own and team time under pressure.

Responsibilities

• Coordinate and monitor dispatch activities.
• Communicate with drivers in multiple languages.
• Lead meetings and briefings.
• Provide instructions on procedures and tools.
• Handle customer interactions professionally.
• Document and follow up on complaints.
• Maintain proactive communication with supervisors.
• Work with driver supervisors to ensure efficient routing.
• Write and respond to professional emails.

Skills

French proficiency

Dutch proficiency

English proficiency

Geographical knowledge

Microsoft Office

Attention to detail

Time management

Tools

Scanners

Job description

FedEx Express Belgium is seeking a motivated Dispatch Agent in Machelen to coordinate daily transport activities, communicate with drivers and clients, and ensure accurate routing. You will manage schedules, lead meetings, and maintain professional standards.

Fluency in French, Dutch and English is required; strong geographical knowledge and attention to detail are essential. The role offers training, development opportunities and a dynamic, international work environment.