Multifamily Analyst – Guide & Compliance Team

Freddie Mac; McLean (VA); On-site; USD 73,000 - 109,000; Full time

Job summary

Freddie Mac in McLean, VA is seeking an Analyst to support the maintenance and improvement of the Multifamily Seller/Servicer Guide and assist in risk management of Seller/Servicers. The role focuses on producing clear Guide Bulletins, collaborating across teams, and enhancing customer experience.

You will draft updates, proofread and edit publications, manage publisher relationships, and contribute to innovative forms and processes in SharePoint.

Qualifications

• Bachelor’s degree in relevant field.
• 0-2 years of relevant experience.
• Strong writing and editing skills.
• Understanding of the financial services industry and secondary mortgage markets.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple tasks simultaneously.
• Advanced proficiency in Microsoft Word, Excel, and Adobe Acrobat.
• Experience with SharePoint.

Responsibilities

• Draft materials with a focus on clear client communication and impact.
• Engage daily with staff and management at multiple levels across various departments and divisions.
• Analyze and incorporate changes, facilitating effective resolution of issues.
• Proofread and edit Guide Bulletins and chapter updates to ensure consistency with Guide style and format.
• Manage publisher relationships to ensure timely and accurate Guide publication.
• Update and create dynamic, interactive forms.
• Develop innovative solutions to enhance the customer experience with the Guide.
• Improve internal processes and provide support to the broader CRC department as needed.
• Assist in Seller/Servicer risk management activities.

Skills

Strong writing and editing skills

Understanding of the financialservices

Excellent organizational skills

Ability to manage multiple tasks

Education

Bachelor’s degree

Tools

Microsoft Word

Excel

Adobe Acrobat

SharePoint

Job description

At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose.

Position Overview:

The CRC team within the Multifamily Division is seeking an analyst to support the maintenance and continuous improvement of the Multifamily Seller/Servicer Guide ("Guide") and to assist in the risk management of Multifamily Seller/Servicers.

Our Impact:

The Guide team is responsible for drafting and editing updates to the Guide, collaborating with teams across Multifamily and other divisions to implement effective changes to business requirements. We drive innovation to enhance the Guide experience for our Multifamily customers and contribute to Seller/Servicer risk management initiatives.

Your Impact:

As a key member of the team, you will:

Guide Bulletin Production

• Draft materials with a focus on clear client communication and impact
• Engage daily with staff and management at multiple levels across various departments and divisions
• Analyze and incorporate changes, facilitating effective resolution of issues
• Proofread and edit Guide Bulletins and chapter updates to ensure consistency with Guide style and format
• Manage publisher relationships to ensure timely and accurate Guide publication

Customer Experience and Innovation

• Update and create dynamic, interactive forms
• Develop innovative solutions to enhance the customer experience with the Guide
• Improve internal processes and provide support to the broader CRC department as needed

Risk Management

• Assist in Seller/Servicer risk management activities

Qualifications:

• Bachelor’s degree
• 0 -2 years of relevant experience
• Strong writing and editing skills
• Understanding of the financial services industry and secondary mortgage markets
• Excellent organizational skills and attention to detail
• Ability to manage multiple tasks simultaneously
• Advanced proficiency in Microsoft Word, Excel, and Adobe Acrobat
• Experience with SharePoint

Keys to Success in this Role:

• Ability to take on new responsibilities with limited guidance from management
• Adaptability in a dynamic, constantly evolving business environment while managing multiple tasks
• Strong collaboration skills across teams and divisions
• Capacity to learn new tasks quickly, including technical processes for creating and updating forms and workflows in SharePoint

We consider all applicants for all positions without regard to gender, race, color, religion, national origin, age, marital status, veteran status, sexual orientation, gender identity/expression, physical and mental disability, pregnancy, ethnicity, genetic information or any other protected categories under applicable federal, state or local laws. We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

A safe and secure environment is critical to Freddie Mac’s business. This includes employee commitment to our acceptable use policy, applying a vigilance-first approach to work, supporting regulatory mandates, and using best practices to protect Freddie Mac from potential threats and risk. Employees exercise this responsibility by executing against policies and procedures and adhering to privacy & security obligations as required via training programs.

CA Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Time-type:Full timeFLSA Status:Non-Exempt

Freddie Mac offers a comprehensive total rewards package to include competitive compensation and market-leading benefit programs. Information on these benefit programs is available on our Careers site.

This position has an annualized market-based salary range of $73,000 - $109,000 and is eligible to participate in the annual incentive program. The final salary offered will generally fall within this range and is dependent on various factors including but not limited to the responsibilities of the position, experience, skill set, internal pay equity and other relevant qualifications of the applicant.