Multichannel Customer Support Specialist

V15P1Talonnn; Chicago (IL); Sur place; USD 670 - 780; Plein temps

Avantages offerts par ce poste

Restaurant nearby

Résumé du poste

V15P1Talonnn is seeking a Customer Service Representative in Chicago, IL to provide exceptional service to clients via phone, email, and chat. You will be the first point of contact and help resolve inquiries to support satisfaction.

The role emphasizes strong communication, problem solving, and timely issue resolution in a fast-paced business services environment. A high school diploma is required, with preference for experience in customer service and bilingual abilities being a plus.

Qualifications

• Excellent verbal and written communication skills.
• Experience in telephone customer service and problem resolution.
• Ability to work in a fast-paced environment while maintaining a positive attitude.
• Strong organizational and multitasking skills.
• High school diploma or equivalent.

Responsabilités

• Answer inquiries via phone, email, and chat in a timely and professional manner.
• Resolve customer issues and complaints with empathy and efficiency.
• Process customer orders and manage customer accounts.
• Maintain accurate records of customer interactions and transactions.
• Collaborating with other departments to ensure customer satisfaction.

Connaissances

Verbal communication

Written communication

Telephone support

Problem resolution

Multitasking

Organizational skills

Formation

High school diploma or equivalent

Description du poste

V15P1Talonnn is seeking a Customer Service Representative in Chicago, IL to provide exceptional service to clients via phone, email, and chat. You will be the first point of contact and help resolve inquiries to support satisfaction.

The role emphasizes strong communication, problem solving, and timely issue resolution in a fast-paced business services environment. A high school diploma is required, with preference for experience in customer service and bilingual abilities being a plus.