Multichannel Career Advisor - Empower Job Seekers

BakerRipley; Houston (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

BakerRipley is hiring a dynamic Career Advisor for Workforce Solutions in Houston. In this fast-paced, customer-focused role, you will engage with visitors across multiple channels—phone, in person, email, live chat, and social media—providing expert guidance on job opportunities, workforce programs, and community resources to help people achieve employment goals.

You will listen actively to needs, deliver timely service, and connect individuals to the right mix of resources to support career

Qualifications

• Bachelor's degree or six months of experience may substitute for each 15 hours of college credit up to two years.
• Experience at Workforce Solutions or a supervisor recommendation may substitute for college coursework.

Responsibilities

• Engage with visitors across multiple channels (phone, in person, email, live chat, social media) to understand needs and deliver timely, professional guidance.
• Connect job seekers to appropriate job opportunities, workforce programs, workshops, and community resources to help them secure, retain, or advance in employment.
• Provide expert guidance on local labor market trends, career exploration tools, and effective job search strategies to support at least 10 customers weekly.

Education

Bachelor's Degree

Job description

BakerRipley is hiring a dynamic Career Advisor for Workforce Solutions in Houston. In this fast-paced, customer-focused role, you will engage with visitors across multiple channels—phone, in person, email, live chat, and social media—providing expert guidance on job opportunities, workforce programs, and community resources to help people achieve employment goals.

You will listen actively to needs, deliver timely service, and connect individuals to the right mix of resources to support career