Multibranch Financial Services Specialist — Growth & Impact

World Finance Company of Oklahoma, LLC; Stilwell (OK); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Health, dental, vision, and life保险

401(k) with company match

Paid holidays and vacation

Volunteer hours

Growth opportunities

Job summary

World Finance Company of Oklahoma, LLC is seeking an Overstaff Financial Services Representative to provide onsite support across multiple branches in Oklahoma. You will assist with loan applications, process payments, and help customers make responsible financial choices while representing the company’s values in every interaction.

The role requires travel between branches, a valid driver’s license, and comfort with basic computer systems.

Qualifications

• Demonstrated customer-service orientation and ability to guide customers toward financial options.
• Strong communication and interpersonal skills for working with customers and branches.
• Excellent organizational skills to balance cash, deposits, and documentation.
• Adaptability to step in at multiple branches with varying duties.
• Team-oriented approach and willingness to lead by example.
• Willingness to learn new systems and handle sensitive financial information.

Responsibilities

• Provide onsite support to multiple branches as assigned, filling in for open or short-staffed positions.
• Guide customers toward upward credit mobility through responsible financial choices.
• Deliver top-tier customer service by assisting with questions, concerns, and available products.
• Process and prepare loan applications, documents, and renewals accurately.
• Take and process customer payments.
• Prepare and execute loan closings on current and renewal loans.
• Balance assigned cash drawer daily and ensure all transactions are accurate.
• Complete daily branch bank deposits and, as needed, transport funds to and from the bank.
• Maintain strong customer relationships and represent the company’s values in every branch supported.
• Collaborate with Branch Managers and team members to meet performance goals.
• Other duties include but are not limited to: calling approved and unmade applications to close loans daily.
• Travel Requirements & Coverage Area: reliable transportation for daily travel to assigned branches and bank deposits.

Skills

Customer service

Communication

Organization

Adaptability

Teamwork

Problem-solving

Tools

CRM systems

MS Office

Job description

World Finance Company of Oklahoma, LLC is seeking an Overstaff Financial Services Representative to provide onsite support across multiple branches in Oklahoma. You will assist with loan applications, process payments, and help customers make responsible financial choices while representing the company’s values in every interaction.

The role requires travel between branches, a valid driver’s license, and comfort with basic computer systems.