Multibanker I

Brooks bank; Minco (OK); On-site; USD 25,000 - 32,000; Full time

Job summary

Brooks Bank is seeking a friendly, detail-oriented teller who can provide outstanding customer service and accurate transaction processing. You will greet customers, handle cash, and balance drawers while identifying opportunities to cross-sell bank products.

The role is in-office in Oklahoma with occasional local travel for meetings and events. The ideal candidate has a GED or high school diploma, 6 months of customer service and cash handling, and strong computer/10-key skills, plus excellent

Qualifications

• High School graduate or GED required.
• 6 months customer service and cash handling preferred.
• Strong computer and 10-key skills emphasized.
• Careful attention to detail and strong organizational skills.
• Excellent customer service skills, including oral and written communication.

Responsibilities

• Greet customers and maintain a welcoming, customer-focused environment.
• Process customer transactions accurately while balancing the cash drawer.
• Cross-sell bank products and services to meet customers' needs.
• Respond to customer inquiries by researching and identifying solutions.
• May travel locally to other locations for meetings and events.

Skills

Customer service

Cash handling

10-key skills

Attention to detail

Communication skills

Education

High School/GED

Tools

10-key pad

Job description

Brooks Bank is a leading financial institution with corporate offices in Chickasha, OK and bank locations in the surrounding area. For more than 130 years, the bank has remained a strong and faithful community partner with expertise in a full range of banking services. We are excited for the future and our continued commitment to the bank’s mission.At Brooks Bank, every action and decision we make as an organization is measured against our mission to deliver relevant, modern, trusted financial services by putting customers first, empowering employees, creating long-term shareholder value, and strengthening our communities.Job SummaryThis role is responsible for providing exceptional customer service including efficient and accurate transaction processing. Multibankers proactively identify bank products and services that meet the needs of potential and existing customers, always seeking opportunities to deliver outstanding service and make a positive impression.Essential FunctionsGreeting customers and facilitating a welcoming and customer-focused environmentProcessing customer transactions efficiently and accurately while maintaining a balanced cash drawerGenerating new business and expanding relationships with current customers by cross-selling bank products and services that benefit each customerResponding to customer inquiries and concerns by researching and identifying positive solutionsThis list includes the current primary responsibilities of this position. It is not intended to be all-inclusive and is subject to change, as needed, for the purpose of operational efficiency.Position RequirementsHigh School Graduate or General Education Degree (GED)6 months customer service and cash handling preferredStrong computer and 10-key skillsCareful attention to detail and strong organizational skillsExcellent customer service skills, including oral and written communication skillsOther RequirementsMust reside in Oklahoma and pass a background and credit checkThis is an in-office position, and it is critical to remain available to team members during business hoursMay have intermittent local travel to other locations for meetings, training opportunities and bank events