Multi-Unit Store Manager

The Normal Brand; Nashville (TN); On-site; USD 60,000 - 85,000; Full time

Job summary

A leading apparel company is seeking a Multi-Unit Store Manager in Nashville to inspire and lead the team while ensuring exceptional customer service. The role involves managing store revenue, training staff, and maintaining high operational standards in a fun, engaging work environment.

Benefits

Employee Discount

401k

Bonus opportunities

Qualifications

• 5+ years retail apparel management experience.
• Eager to learn and solve problems in fast-paced environment.
• Flexible availability for nights, weekends, and holidays.

Responsibilities

• Inspire and lead team to drive customer experience and revenue.
• Manage revenue and payroll along with customer service standards.
• Monitor inventory levels and communicate replenishment needs.

Skills

Proficient communication skills

Time management

Leadership

Problem-solving

Inventory integrity

Tools

Microsoft Word

Excel

Google Drive

Shopify

Shopify POS

Job description

The Normal Brand is a fast-growing apparel company that sells clothing and accessories online and in over 500 stores in the US. Our brick-and-mortar store in Nashville is located at Fifth + Broadway and in Franklin is located at the CoolSprings Galleria, and we're looking for a hard working, personable, goal-oriented Multi-Unit Store Manager. The store is an experience where a clean, enjoyable, and fun environment is of utmost importance.

Responsibilities

• “Our goal is to make peoples’ day better, sell clothes, and have FUN!”
• Inspire, develop, and lead team to drive an excellent customer experience and revenue
• Manage revenue, and payroll
• Implement high customer service standards throughout the store and team
• Create, maintain relationships with our guests
• Encourage suggestive selling to maximize revenue
• Monitor inventory levels and communicate specific replenishment needs to HQ
• Maintain a clean store and merchandise to Normal standards
• Gives constructive feedback to District Manager on all aspects of the business
• Mentor, develop team through clear communication
• Make a schedule that is adequately and efficiently staffed to business needs
• Educate and train team on product knowledge
• Participate in weekly calls with peers and District Manager
• Embrace an environment that is respectful in communication
• Responsible for securing store

Requirements

• 5+ years retail apparel management experience
• Eager to learn through feedback and solve problems in a fast-paced environment
• Proficient communication skills with HQ and store team- verbal and written
• Independent, goal oriented, data driven, competitive, and positive energy
• Inventory integrity
• Time management and merchandising abilities
• Proficiency with Microsoft Word, Excel and Google Drive
• Ability to adapt quickly to new systems and processes
• Change agent
• Flexible availability, nights, weekends and holidays

What will make you stand out

• Multi-unit Store Manager
• 6+ years of retail management experience
• Fashion/apparel industry experience
• Passion for making people happy
• Proficiency with Shopify and Shopify POS
• Strong integrity
• Experience as an apparel buyer
• Bonus opportunities
• Employee Discount
• 401k

Please submit a cover letter along with your resume.