Multi-Unit Spa Director

Goodwin Recruiting; New York (NY); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic Multi-Unit Spa Director to oversee luxury spa locations in Manhattan and Brooklyn. This role is perfect for a strategic leader with a proven track record in spa management and a passion for enhancing guest wellness experiences. You will lead daily operations, mentor a high-performing team, and drive sales through innovative marketing initiatives. With a focus on exceptional service and profitability, this position offers an exciting opportunity to make a significant impact in the wellness industry. If you thrive in a fast-paced environment and are committed to excellence, this is the perfect role for you.

Benefits

Competitive compensation

Health insurance

Dental insurance

Vision insurance

Paid time off

Employee discounts on spa services

Qualifications

• 3-5 years of leadership experience in multi-unit spa management.
• Strong knowledge of spa treatments and wellness trends.

Responsibilities

• Lead daily spa operations ensuring top-tier customer service.
• Develop strategic plans, marketing initiatives, and revenue opportunities.

Skills

Spa Management

Sales Mindset

Leadership Skills

Communication Skills

Budget Management

Customer Service

Job description

Multi-Unit Spa Director – Manhattan & Brooklyn

Seeking a strategic, results-driven Spa Director to oversee multiple luxury locations, elevate guest wellness, and lead high-performing teams. Ideal candidates have 3-4+ years of spa management experience, a strong sales mindset, and a passion for creating exceptional client experiences.

Responsibilities:

• Lead daily spa operations across multiple locations, ensuring top-tier customer service and seamless guest experiences.
• Develop and implement strategic plans, including marketing initiatives, events, and revenue-generating opportunities.
• Manage and mentor spa staff, fostering a collaborative and high-performing team culture.
• Oversee budgeting, financial goals, and inventory management to drive profitability.
• Maintain compliance with all licensing, certification, and cleanliness standards for a premium spa environment.

Experience:

• 3 to 5 years of leadership experience in multi-unit spa or wellness management.
• Strong knowledge of spa treatments, wellness trends, and retail operations.
• Proven ability to drive sales and revenue through strategic planning.
• Exceptional leadership, communication, and staff development skills.
• Experience managing budgets, inventory, and operational efficiencies.

Compensation and Benefits:

• Competitive compensation.
• Comprehensive health, dental, and vision insurance for your well-being.
• Paid time off and flexible spending account options.
• Employee discounts on spa services and wellness products.

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JOB ID: 152373