Multi-Unit Sales & Operations Leader, Fitness Studios

Orangetheory Fitness; Charlotte (NC); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

401(k)

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Job summary

Orangetheory Fitness is seeking a Multi-Unit Sales & Operations Manager to attract, train and develop talent across studios. You’ll motivate teams to achieve goals, solve problems under pressure, and drive performance across locations.

You will recruit, train and manage Sales and Operations staff, set aggressive sales targets, and coordinate studio-level KPIs, ensuring exceptional member experiences and steady growth.

Qualifications

• Bachelor’s degree required.
• 3–5 years of managerial experience, preferably in a fitness setting.
• Ability to recruit, train and develop talent; strong leadership skills.

Responsibilities

• Source, recruit and train your dream team - all Sales Managers and Operations Managers.
• Lead teams to generate new business via lead generation and new member conversions.
• Set and meet sales goals.
• Allocate time in all studios based on the managerial needs of the locations.
• Review and educate Sales Managers and Operations Managers on KPIs.
• Staff development.
• Schedule and plan education workshops.
• Assist Fitness Manager with coach evaluations as needed.
• Maintaining high customer service scores reflected in NPS.
• Payroll, Commissions and Timecard reconciliation.
• Not a comprehensive list; additional tasks may be assigned.

Skills

Leadership

Sales

Operations management

Recruitment & training

Communication

Strategic thinking

Education

Bachelor’s degree

Job description

Orangetheory Fitness is seeking a Multi-Unit Sales & Operations Manager to attract, train and develop talent across studios. You’ll motivate teams to achieve goals, solve problems under pressure, and drive performance across locations.

You will recruit, train and manage Sales and Operations staff, set aggressive sales targets, and coordinate studio-level KPIs, ensuring exceptional member experiences and steady growth.