Multi-Unit Restaurant Operations Leader

First Watch Restaurants, Inc.; Franklin (TN); On-site; USD 75,000 - 95,000; Full time

Job summary

First Watch Restaurants, Inc. is seeking a Director of Operations to support its mission and increase sales while ensuring employee and guest satisfaction. The role focuses on developing General Managers and their teams, managing operational activities across multiple locations, and maintaining a safe and efficient working environment.

The ideal candidate should possess a Bachelor’s degree, 5–7 years of leadership experience in the restaurant industry, and a passion for quality service. First Watch emphasizes community involvement and quality dining experiences.

Qualifications

• Five to seven years of progressive leadership experience in multi-unit restaurant operations.
• Extensive knowledge of industry principles and best practices.
• Valid driver's license and ability to travel frequently.

Responsibilities

• Leads operational activities for multiple First Watch restaurants.
• Trains and develops General Managers and Operations Managers.
• Ensures maintenance of a safe and harassment-free workplace.
• Promotes First Watch outside the restaurant.

Skills

Leadership

Communication

Problem-solving

Customer service

Team building

Education

Bachelor’s degree in food & beverage, business, marketing, or management

Job description

First Watch Restaurants, Inc. is seeking a Director of Operations to support its mission and increase sales while ensuring employee and guest satisfaction. The role focuses on developing General Managers and their teams, managing operational activities across multiple locations, and maintaining a safe and efficient working environment.

The ideal candidate should possess a Bachelor’s degree, 5–7 years of leadership experience in the restaurant industry, and a passion for quality service. First Watch emphasizes community involvement and quality dining experiences.